1. Costs - No Win No Fee! 

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only. 

2. Coverage in Europe 

We cover all 44 European countries. Creditreform was formed in 1879 in Germany and we have since grown to have offices & partners covering all European nations. Our network includes all countries in and outside of the European Union. 

3. Local Experience 

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors’ language(s) within the respective European country and understand the local laws & cultures. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas. 

4. Statute of Limitation in Europe 

Each European country has its own statute of limitations and they vary depending on the type of debt you have. Note there are many special exemptions so whatever the age please contact us and we will advise if we can assist with your claim. 
Search a country below for debt collection: 

How to Instruct Us 

We simply require the following details: 
Full name & address of the debtor 
All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s) 
Amount owed (Invoice(s) or Statement will help) 
Or ask us to call you – just leave us your details: 

European Debt Collection Experts – No Win No Fee 

On average the debt collections process takes 90 days to resolve an amicable debt recovery case. There are a number of factors that can delay this process but we will keep you informed every step of the way. The success rate of the debt recovery case depends on a number of factors including the solvency of the debtor and whether the case has a legitimate dispute. Our aim is to recover every debt that is recoverable. 
Creditreform country offices and local partners are specialists in European debt recovery in their respective countries. 
The “psychological advantage“ by being locally based to the debtor 
Language skills, knowledge of the way of thinking and laws in the respective country 
Out of court procedures have a customer-keeping effect – priority is given to the balancing of interests between creditor and debtor 
Prevention of costs from unnecessary court proceedings 
Cost level of legal actions is predictable, since costs are based on commission and not on an hourly basis 
Long-standing experience, reliable and professional European debt collection experts 
Near to debtor – local collection experts 
Near to client – for you, only one point of contact for all countries 

European Debt Collection Processes 

Here at Creditreform we focus on out of court settlements with priority always given to endeavour to resolve a European debt collection amicably. Court hearings can be time-consuming and cost-intensive; and the actual outcome can often be disappointing. In addition, many country legal systems are said to be inefficient and corrupt. These problems increase from north to south and from West to Eastern Europe. For that reason Creditreform European debt recovery services focus on amicable, out of court settlements. 
This makes the competence in the local market all the more important. Our European debt collection experts contact your debtors by email, post, telephone or, if necessary, by even visiting them personally in order to find acceptable solutions for both sides. 
With their long-standing experience our European debt recovery experts will do a thorough analysis of the financial situation of the debtor and all efforts will be made for a rapid collection of your outstanding claim. It is proven that the monthly instalments as well as amicable settlements are effective. For this to happen, personal communication with the debtors is essential. 
Of course it is also possible to take legal action via Creditreform. Before initiating legal actions the costs will be calculated and before starting any legal proceedings we will obtain the creditors explicit approval. 

Creditreform European Debt Collection Presence 

Creditreform has 22 local European debt collection offices across Europe plus approved partners in all other countries. With over 100 years experience and in excess of 4,500 specialist European debt collection key workers Creditreform is a market leader in the European Debt recovery processes. 

Why Use Creditreform for European Debt Collection? 

There are many unique requirements for the European Debt Recovery processes in all countries throughout Europe. These European debt collection services differ considerably from the UK debt collection agency services and therefore it is very important that cases are handled directly by our expert local European debt collection agencies and not from debt collectors UK. This method of European debt collection sets Creditreform aside from the competition who in many cases try and provide a European debt recovery service from a UK debt collector office only. Using the local European debt collection agency offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service. 

European Countries & Territories where we have a local Debt Collection Office or Partner 

European Business Credit Reports 

Creditreform provides over 88 million international business credit reports throughout Europe. 
With access to our online databases you can obtain a European business credit report instantly. This can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed. 
If you have so called “black sheep” among your clients, locally operating experts within our European debt collection network will make collecting your claims a priority. 
Please bear in mind that the sooner you let us handle your debts, the higher the chances for fast incoming payments. 

Europe Debt Collection Agency FAQs 

1. How does a Debt collection agency in Europe recover overdue debts? 

The debt collection process is initiated by an introductory letter to your debtor stating the amount owed to you and informing them of our involvement. Letters are then followed up with emails and telephone calls. From our experience the most effective part of this process will be the outsourcing to a third party debt collection agency in Europe as the debtor now has to resolve the debt and can no longer hide or provide lame excuses. 

2. How long does the debt recovery agency in Europe take to process a case? 

The debt collection case will be processed immediately up receipt and a letter sent normally by email and post. You will receive an automated confirmation by return. 

3. What is the success rate for debt collection agencies in Europe? 

The success rate of the debt recovery case depends on a number of factors including the solvency of the debtor and whether the case has a legitimate dispute. Our aim is to recover every debt that is recoverable. 

4. Does the debt recovery agency in Europe operate a No Win No Fee debt collection? 

We take on all debt collection cases on No Win No Fee basis only charging the agreed commission against monies recovered. 

5. Why use a local debt recovery agency Europe? 

The reasons for using a local Europe debt collection agency than processing from a different country is the debt collector in Europe speaks the local language, knows the local laws and operates in the same time zones. 

6. Are there any debts too old or too small for Europe debt collection? 

We will assess all debt cases, irrelevant of age and size and then advise the best processes to recover these through the Europe debt collector. 

7. How do I instruct the debt collectors in Europe? 

Instructing the debt collectors Europe is a simple process. You just email details of the debt, debtor and amount to be recovered and the case can be initiated. 

8. What evidence do I need to provide when instructing the Europe debt collector? 

When instructing the debt collector in Europe just provide copies of invoices/statements, debtor contact details and any relevant information you may have to assist with the recovery process. 

9. Who does the debtor pay? 

In general the debt collector in Europe will request payments to be sent directly to the client but if not possible for any reasons will take payment directly. If payment is taken then cleared funds will be processed and sent to client straight away. 

10. Can I instruct multiple cases? 

You can send unlimited debt case instructions. Our systems will automate volume cases to meet your requirements. 

11. Can you trace debtors in Europe? 

Through our network of skip tracing agents we have an extremely high success rate of locating your absconded debtor. 

12. How long does the debt collection process take? 

On average the debt collections process takes 90 days to resolve an amicable debt recovery case. There are a number of factors that can delay this process but we will keep you informed every step of the way. 

13. What are my options if debt collection in Europe is not successful? 

If the debt recovery service is not successful we will advise you of your options including legal actions. Please note no legal actions or other processes will be taken without prior instruction from you. 
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