1. Costs - No Win No Fee! 

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only. 

2. Coverage in Kosovo 

Kosovo is divided into 7 districts with Pristina being the capital and most populous. Our local office is in Pristina so we are centrally located to recover debts throughout all of Kosovo. 

3. Local Experience 

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors' language, in this case the official languages of Kosovo are Albanian (95%) and Serbian. We understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas. 

4. Statute of Limitation in Kosovo 

3 years but there are special exemptions so whatever the age please contact us and we will advise if we can assist with your claim 
Search a country below for debt collection: 

How to Instruct Us 

We simply require the following details: 
Full name & address of the debtor 
All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s) 
Amount owed (Invoice(s) or Statement will help) 
Or ask us to call you – just leave us your details: 

Kosovo Debt Collection – No Win No Fee 

Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. 
Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows: 
The local International Debt collection Partners know: 
The local cultures 
The best methods of initiating debt recovery letters and processes 
The languages 
The laws 
Are in the same time zones 
Herewith details of our debt collection service Kosovo: 

Location of debt recovery office in Kosovo? 

Pristina. All debt collection letters are sent by the local head office. 

Number of debt collection staff? 

26 staff. Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response result s from debtors. 

How long have you been operating a debt recovery service in Kosovo? 

We have been operating a European debt collection service on a no win no fee basis in Kosovo since 2014. Kosovo is included on our debt collection agency list

What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)? 

We handle both Business to Business debt recovery cases and Business to Consumer debt collections cases. There is different content for business to business debt collection letter templates and business to consumer debt collection letters templates

Statue of Limitation in Kosovo? 

If you haven't start the legal procedure before 3 years from the issuing date of the invoices and before 20 years from the issuing date of the loans you will loos the right to claim this debt. 
Kosovo civil litigation statute of limitations is a law that time limits a plaintiff’s right to bring a claim against a defendant. The statute of limitations in Kosovo is 3 years. However, if an action has been taken within this time then the statute of limitations time will be extended to account for this. Once the specified time period elapses then no action can be taken through the legal processes unless the plaintiff is able to prove exceptional circumstances. 

How EU (European Union) laws effect debt collection in Kosovo? 

No effect in Kosovo. 
Kosovo signed a free trade agreement (FTA) with the European Union (EU) in 2015 and this has been enforced since 2016. Kosovo is also part of SAA (Stabilisation and Association Agreement). Kosovo is currently negotiating for EU accession. Kosovo is on the current agenda for future enlargement of the European Union (EU). The European Commission published its expansion plan on 6th February 2019 covering up to 6 countries - Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, and Serbia

How many companies registries in Kosovo for businesses (i.e. UK has just 1 central registry)? 

There is 1 company registry in Kosovo which is called Ministry of Trade and Industry – Business Registration Agency (ARBK) located at Rr. "Muharrem Fejza" p.n. Lagjja e Spitalit, Prishtinë, Republika e Kosovës. 
We have access to Kosovo Company Registry searches to find out who further background information on all Kosovo companies. 

What is the debt collection process in Kosovo? 

Call Centre, Field Visit, Legal and Bailiff if is needed 
We have three teams, call centre including staff that prepare the debt recovery letters and skip trace, field visitors and legal staff. Our debt manager help us to process large number of accounts, each staff has a user in the system and manage up to 500 cases. We are working with 90+ days late accounts. Also system score the accounts in three categories based of the risk (High Risk, Moderate Risk and Low Risk), this help us to design the strategy for each segment. For costumers that we have no info, are colored in gray. 

Average length of time to collect a debt? 

The average time taken to recover a Kosovo B2B debt collection case varies from case to case but typcically takes 40 days in Kosovo. 

Can late payment fees / interest to be added to claims? 

Yes, fees can be added for Kosovo debt collection cases according to local law. We can add up to 8% interest in Kosovo. 

Details on legal service / process in Kosovo? 

Our legal staff prepare the proposal for bailiff office (bailiff is a separate entity), if the debtor appeal the case then we will go to court) 

Kosovo Business Credit Reports 

Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. There are around 38 000 registered enterprises operating in Kosovo, 93.1% of which are micro enterprise. We provide freshly investigated Kosovo business credit reports which can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed. 

Kosovo Skip Tracing Agents 

Creditreform’s debt collection company service also uses expert local Kosovo tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace. 

Specialist Debt Recovery Experts 

There are many unique requirements to recovering international debts in all countries including Kosovo debt collection services which differ from the UK and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from the Debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service. 

Kosovo Debt Collection Partners in the following Kosovo Cities: 

Which countries border Kosovo? 

Kosovo is bordered by Serbia to the north and east, North Macedonia to the south, Albania to the west, and Montenegro to the northwest. 

Who are the main trading partners for Kosovo? 

The top trading partners for Kosovo are European Union 30%, Albania 19% North Macedonia 12% India 10% Switzerland 8% 

What is the legal system in Kosovo? 

The Kosovo legal system is based on German civil law. 

What is the name of the Government Gazette in Kosovo? 

The Gazette in Kosovo is called the Official Gazette of the Republic of Kosovo - Gazeta Zyrtare e Republikës së Kosovës / Sluzbeni List Republike Kosovo. 

What is the Supreme Court in Kosovo? 

The Supreme Court for Kosovo is called 'The Supreme Court' which is the highest judicial authority in Kosovo. 

Kosovo Debt Collection Agency FAQs 

1. How does a Debt collection agency in Kosovo recover overdue debts? 

The debt collection process is initiated by an introductory letter to your debtor stating the amount owed to you and informing them of our involvement. Letters are then followed up with emails and telephone calls. From our experience the most effective part of this process will be the outsourcing to a third party debt collection agency in Kosovo as the debtor now has to resolve the debt and can no longer hide or provide lame excuses. 

2. How long does the debt recovery agency in Kosovo take to process a case? 

The debt collection case will be processed immediately up receipt and a letter sent normally by email and post. You will receive an automated confirmation by return. 

3. What is the success rate for debt collection agencies in Kosovo? 

The success rate of the debt recovery case depends on a number of factors including the solvency of the debtor and whether the case has a legitimate dispute. Our aim is to recover every debt that is recoverable. 

4. Does the debt recovery agency in Kosovo operate a No Win No Fee debt collection? 

We take on all debt collection cases on No Win No Fee basis only charging the agreed commission against monies recovered. 

5. Why use a local debt recovery agency in Kosovo? 

The reasons for using a local Kosovo debt collection agency than processing from a different country is the debt collector in Kosovo speaks the local language, knows the local laws and operates in the same time zones. 

6. Are there any debts too old or too small for Kosovo debt collection? 

We will assess all debt cases, irrelevant of age and size and then advise the best processes to recover these through the Kosovo debt collector. 

7. How do I instruct the debt collectors in Kosovo? 

Instructing the debt collectors Kosovo is a simple process. You just email details of the debt, debtor and amount to be recovered and the case can be initiated. 

8. What evidence do I need to provide when instructing the Kosovo debt collector? 

When instructing the debt collector in Kosovo just provide copies of invoices/statements, debtor contact details and any relevant information you may have to assist with the recovery process. 

9. Who does the debtor pay? 

In general the debt collector in Kosovo will request payments to be sent directly to the client but if not possible for any reasons will take payment directly. If payment is taken then cleared funds will be processed and sent to client straight away. 

10. Can I instruct multiple cases? 

You can send unlimited debt case instructions. Our systems will automate volume cases to meet your requirements. 

11. Can you trace debtors in Kosovo? 

Through our network of skip tracing agents we have an extremely high success rate of locating your absconded debtor. 

12. How long does the debt collection process take? 

On average the debt collections process takes 90 days to resolve an amicable debt recovery case. There are a number of factors that can delay this process but we will keep you informed every step of the way. 

13. What are my options if debt collection in Kosovo is not successful? 

If the debt recovery service is not successful we will advise you of your options including legal actions. Please note no legal actions or other processes will be taken without prior instruction from you. 
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