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1. Costs - No Win No Fee! 

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only. 

2. Coverage in Netherlands 

We cover all 12 provinces and 358 municipalities in Netherlands including the 3 overseas special municipalities in the Caribbean (Bonaire, Saba and Sint Eustatius). Our local office is in Almere where we recover debts throughout all of Netherlands. 

3. Local Experience 

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors' language in this case Dutch and understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas. 

4. Statute of Limitation in Netherlands 

In general it’s 5 years and once you have a court order it’s 20 years but there are many special exemptions so whatever the age please contact us and we will advise if we can assist with your claim 
Search a country below for debt collection: 

How to Instruct Us 

We simply require the following details: 
Full name & address of the debtor 
All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s) 
Amount owed (Invoice(s) or Statement will help) 
Or ask us to call you – just leave us your details: 

Netherlands Debt Collection – No Win No Fee 

Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. 
Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows: 
The local International Debt collection Partners know: 
The local cultures 
The languages 
The laws 
Are in the same time zones 
Herewith details of our debt collection service Netherlands: 

Location of debt recovery office in Netherlands? 

Almere. All debt collection letters are sent by the local head office. 

Number of debt collection staff? 

10. Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response result s from debtors. 

How long have you been operating a debt recovery service in Netherlands? 

Since 1997 

What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)? 

We handle both Business to Business debt recovery cases and Business to Consumer debt collections cases. There is different content for business to business debt collection letter templates and business to consumer debt collection letters templates

Statue of Limitation in Netherlands? 

In general it’s 5 years and once you have a court order it’s 20 years. 

How EU (European Union) laws effect debt collection in Netherlands? 

GDPR and legal procedures (EPO) have an effect. Other than that, we also have a set of laws/regulations for debt collection in the Netherlands e.g. with regard to the interest and costs. 

How many companies registries in Netherlands for businesses (i.e. UK has just 1 central registry)? 

In the Netherlands we have one, the Kamer van Koophandel or Chamber of Commerce. 

What is the debt collection process in Netherlands? 

After the amicable procedure (communication by debt recovery letter, call, e-mail etc… and setting us a payment plan) we can start a legal procedure. Up to the amount of € 25.000 we do not need to instruct a law office but can act in court ourselves. 

Average length of time to collect a debt? 

It depends on the case. Can be within a week, can be years but in general one could say that we try to solve the file within a timeframe of 4 months. It depends if a client has B2B or B2C clients only and the services or goods they delivered. 

Can late payment fees / interest to be added to claims? 

In case of a B2C claim, there is a true set of rules that one must follow. If you do not do that, you can NOT add any costs. Dutch court does not take into account that a creditor has terms and conditions that state differently. 
In case of a B2B claim, costs can be added if parties have agreed to so it must be in the conditions of the creditor and if not or if not signed, the B2B debtor will fall under the costs regime of a B2C claim. 

Details on legal service / process in Netherlands? 

A default court order can be reached within approximately 10 to 12 weeks and in case of a disputed claim, the client must be aware of the fact that the court will quickly call for a meeting of parties (which we can represent or our lawyer can represent). In can even be -in case of a heavily disputed claim- that the court will order the creditor to appear in court in person so not represented but truly the creditor. 
Claims up to Eur. 25000; Kantongerecht. No lawyer needed 
Claims over Eur. 25000; representation by lawyer required 
Court costs based on the amount of the claim. 
Claims up to Eur 500 – court fees are Eur 121 
Claims over Eur 500 to Eur 12500 – court fees are Eur 486 
Claims over Eur 12500 to Eur 25000 – court fees are Eur 972 
Claims from Eur 25000 to Eur 100000 – court fees are Eur 1992 
Claims over Eur. 100,000 – court fees are Eur 4030 
Bailiffs are the only ones that may serve legal documents and execute court orders and clearly, they will charge you for that too. Costs are recoverable for a large part. Lawyer costs can be recovered according to set regulations 
Consumer (B2C) debt 
Interest rate for consumer debtors is 2% (2019) 
Final reminder is a must “14 days notice” 
Collection costs are fixed by law: 
Populair name is WIK: Wet Incasso Kosten (law on collection costs) 
Official name is BIK: Besluit vergoeding voor buitengerechtelijke incassokosten (regulation regarding compensation of amicable collection costs) dates from March 2012, became effective on July 1st, 2012 

Netherlands Business Credit Reports 

Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. We provide freshly investigated Netherlands Credit Reports which can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed. 

Netherlands Skip Tracing Agents 

Creditreform’s debt collection company service also uses expert local Netherlands tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace. 

Specialist Debt Recovery Experts 

There are many unique requirements to recovering international debts in all countries including The Netherlands debt collection services which differ from the UK and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service. 

Netherlands Debt Collection Partners in the following Dutch Cities: 

What is the legal system in Netherlands? 

The Netherlands legal system is based on Napoleonic code with German law influence. 

What is the name of the Government Gazette in Netherlands? 

The Gazettes in Netherlands are called Staatsblad (Laws) and Staatscourant (Regulations). 

Which countries border Netherlands? 

Netherlands shares borders to the east with Germany and south by Belgium

Who are the main trading partners for Netherlands? 

The major trading partners for Netherlands are Germany, Belgium, France, United Kingdom, USA and China

Netherlands Debt Collection Agency FAQs 

1. How does a Debt collection agency in Netherlands recover overdue debts? 

The debt collection process is initiated by an introductory letter to your debtor stating the amount owed to you and informing them of our involvement. Letters are then followed up with emails and telephone calls. From our experience the most effective part of this process will be the outsourcing to a third party debt collection agency in Netherlands as the debtor now has to resolve the debt and can no longer hide or provide lame excuses. 

2. How long does the debt recovery agency in Netherlands take to process a case? 

The debt collection case will be processed immediately up receipt and a letter sent normally by email and post. You will receive an automated confirmation by return. 

3. What is the success rate for debt collection agencies in Netherlands? 

The success rate of the debt recovery case depends on a number of factors including the solvency of the debtor and whether the case has a legitimate dispute. Our aim is to recover every debt that is recoverable. 

4. Does the debt recovery agency in Netherlands operate a No Win No Fee debt collection? 

We take on all debt collection cases on No Win No Fee basis only charging the agreed commission against monies recovered. 

5. Why use a local debt recovery agency Netherlands? 

The reasons for using a local Netherlands debt collection agency than processing from a different country is the debt collector in Netherlands speaks the local language, knows the local laws and operates in the same time zones. 

6. Are there any debts too old or too small for Netherlands debt collection? 

We will assess all debt cases, irrelevant of age and size and then advise the best processes to recover these through the Netherlands debt collector. 

7. How do I instruct the debt collectors in Netherlands? 

Instructing the debt collectors Netherlands is a simple process. You just email details of the debt, debtor and amount to be recovered and the case can be initiated. 

8. What evidence do I need to provide when instructing the Netherlands debt collector? 

When instructing the debt collector in Netherlands just provide copies of invoices/statements, debtor contact details and any relevant information you may have to assist with the recovery process. 

9. Who does the debtor pay? 

In general the debt collector in Netherlands will request payments to be sent directly to the client but if not possible for any reasons will take payment directly. If payment is taken then cleared funds will be processed and sent to client straight away. 

10. Can I instruct multiple cases? 

You can send unlimited debt case instructions. Our systems will automate volume cases to meet your requirements. 

11. Can you trace debtors in Netherlands? 

Through our network of skip tracing agents we have an extremely high success rate of locating your absconded debtor. 

12. How long does the debt collection process take? 

On average the debt collections process takes 90 days to resolve an amicable debt recovery case. There are a number of factors that can delay this process but we will keep you informed every step of the way. 

13. What are my options if debt collection in Netherlands is not successful? 

If the debt recovery service is not successful we will advise you of your options including legal actions. Please note no legal actions or other processes will be taken without prior instruction from you. 
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