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1. Costs - No Win No Fee! 

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only. 

2. Coverage in France 

We cover all 18 regions in France including 13 metropolitan regions in Europe as well as 5 French overseas departments.  Our local offices are in Paris, Lyon and Mazamet where we recover debts throughout all of France. 

3. Local Experience 

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors' language in this case French and understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas. 

4. Statute of Limitation in France 

5 years for B2B cases and 2 years for B2C cases but there are many special exemptions so whatever the age please contact us and we will advise if we can assist with your claim 
Search a country below for debt collection: 

How to Instruct Us 

We simply require the following details: 
Full name & address of the debtor 
All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s) 
Amount owed (Invoice(s) or Statement will help) 
Or ask us to call you – just leave us your details: 

France Debt Collection – No Win No Fee 

Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. 
Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows: 
The local International Debt collection Partners know: 
The local cultures 
The languages 
The laws 
Are in the same time zones 
Herewith details of our debt collection service France: 

Location of debt recovery office in France? 

Head office : 31 Boulevard Soult, 81200 MAZAMET 
Office in Lyon : 2871 Avenue de l’Europe, 69141 RILLIEUX LA PAPE. 
All debt collection letters are sent by the local head office. 

Number of debt collection staff? 

60. Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response result s from debtors. 

How long have you been operating a debt recovery service in France? 

More than 40 years 

What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)? 

We handle both Business to Business debt recovery cases and Business to Consumer debt collections cases. There is different content for business to business debt collection letter templates and business to consumer debt collection letters templates

Statue of Limitation in France? 

In general 2 years for B2C files, and 5 years for B2B files but we have a lot of special limitations (for example the limitation for a B2B case for an international transport is only 15 months). 

How EU (European Union) laws effect debt collection in France? 

EU laws have full effect for France debt Collection

How many companies registries in France for businesses (i.e. UK has just 1 central registry)? 

1 registry in Belgium - KBO - Kruispuntbank voor Ondernemingen 

What is the debt collection process in France? 

We do a mixture of debt recovery letters, e-mails, phone calls and amicable bailiff letter, with full respect of the GDPR law 

Average length of time to collect a debt? 

45 days for amicable – 1 year or more for legal 

Can late payment fees / interest to be added to claims? 

For B2C cases, we can add only interests at the legal rate in France 
For B2B cases, we can add interests, indemnity of €40 per unpaid invoice, and some damages. 
However we cannot oblige a debtor to pay these amounts amicably, only a Court decision enable us to claim them officially. 

Details on legal service / process in France? 

Payment Injunction for non disputed files 
Legal action by lawyer for disputed files, special files, or for files with high amounts 
Enforcement of Court’s decisions 
Lodgings : for debtors in bankruptcy / winding-up 
Any other relevant points: 
We can provide the other following services 
Credit report 
Solvency report on individuals 
Trace on individuals 
Creditreform has had a long standing relationship with our French partner for international debt Collection services in France. They are well reputed and maintain a high level of customer service and achieve an excellent success rate. It is also very important that our partners are experts in the local laws and collection procedures across the country. All debt collection cases are fully monitored and our clients are kept upto date with all developments and progress of each case individually. 
All communications are in English and any legal or local documents are fully translated from French to English. As with all our international debt collection partners and offices our clients always receive a first class debt recovery service. As previously stated cases handled are on a No Win No fee basis so no upfront fees have to be paid and the agreed commissions are charged against monies recovered only. Any legal actions or potential costs will not be undertaken without full consent from the client. 

France Business Credit Reports 

Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. There are circa 4,500,000 companies entered on the French register. Through our online databases you can download these French business credit reports instantly. This can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed. 

France Skip Tracing Agents 

Creditreform’s debt collection company service also uses expert local France tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace. 

Specialist Debt Recovery Experts 

There are many unique requirements to recovering international debts in all countries including France debt collection services which differ from the UK and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from the Debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service. 

France Debt Collection Partners in the following French Cities: 

What is the legal system in France? 

The France legal system is based on Napoleonic code (code civil of 1804). 

What is the name of the Government Gazette in France? 

The Gazette in France is called the Journal officiel de la République française - Official Journal of the French Republic. 

France Debt Collection Agency FAQs 

1. How does a Debt collection agency in France recover overdue debts? 

The debt collection process is initiated by an introductory letter to your debtor stating the amount owed to you and informing them of our involvement. Letters are then followed up with emails and telephone calls. From our experience the most effective part of this process will be the outsourcing to a third party debt collection agency in France as the debtor now has to resolve the debt and can no longer hide or provide lame excuses. 

2. How long does the debt recovery agency in France take to process a case? 

The debt collection case will be processed immediately up receipt and a letter sent normally by email and post. You will receive an automated confirmation by return. 

3. What is the success rate for debt collection agencies in France? 

The success rate of the debt recovery case depends on a number of factors including the solvency of the debtor and whether the case has a legitimate dispute. Our aim is to recover every debt that is recoverable. 

4. Does the debt recovery agency in France operate a No Win No Fee debt collection? 

We take on all debt collection cases on No Win No Fee basis only charging the agreed commission against monies recovered. 

5. Why use a local debt recovery agency in France? 

The reasons for using a local France debt collection agency than processing from a different country is the debt collector in France speaks the local language, knows the local laws and operates in the same time zones. 

6. Are there any debts too old or too small for France debt collection? 

We will assess all debt cases, irrelevant of age and size and then advise the best processes to recover these through the France debt collector. 

7. How do I instruct the debt collectors in France? 

Instructing the debt collectors France is a simple process. You just email details of the debt, debtor and amount to be recovered and the case can be initiated. 

8. What evidence do I need to provide when instructing the France debt collector? 

When instructing the debt collector in France just provide copies of invoices/statements, debtor contact details and any relevant information you may have to assist with the recovery process. 

9. Who does the debtor pay? 

In general the debt collector in France will request payments to be sent directly to the client but if not possible for any reasons will take payment directly. If payment is taken then cleared funds will be processed and sent to client straight away. 

10. Can I instruct multiple cases? 

You can send unlimited debt case instructions. Our systems will automate volume cases to meet your requirements. 

11. Can you trace debtors in France? 

Through our network of skip tracing agents we have an extremely high success rate of locating your absconded debtor. 

12. How long does the debt collection process take? 

On average the debt collections process takes 90 days to resolve an amicable debt recovery case. There are a number of factors that can delay this process but we will keep you informed every step of the way. 

13. What are my options if debt collection in France is not successful? 

If the debt recovery service is not successful we will advise you of your options including legal actions. Please note no legal actions or other processes will be taken without prior instruction from you. 
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