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How to Instruct Us
We simply require the following details:
Full name & address of the debtor
All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s)
Amount owed (Invoice(s) or Statement will help)
Or ask us to call you – just leave us your details:
Croatia Debt Collection – No Win No Fee
Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only.
Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows:
The local International Debt collection Partners know:
The local cultures
The best methods of initiating debt recovery letters and processes
Are in the same time zones
Herewith details of our debt collection service Croatia:
Location of debt recovery office in Croatia?
Zagreb. All debt collection letters are sent by the local head office.
Number of debt collection staff?
7 employees. Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response result s from debtors.
How long have you been operating a debt recovery service in Croatia?
What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)?
We handle both Business to Business debt recovery cases and Business to Consumer debt collections cases. There is different content for business to business debt collection letter templates and business to consumer debt collection letters templates.
Statue of Limitation in Croatia?
-for goods and services trade – 3 years
-for transport services – 1 year
-in case a court verdict is obtained for a certain claim: 10 years
How EU (European Union) laws effect debt collection in Croatia?
The debt collection in Croatia is handled according to all corresponding EU laws.
How many companies registries in Croatia for businesses (i.e. UK has just 1 central registry)?
In Croatia, besides the Court register, there is also Register of sole proprietorships
What is the debt collection process in Croatia?
In order to start the process of collection in Croatia, it is necessary to have credible documents proving the justification of the claim.
First attempts are made in order to settle the debt by settlement and out off court.
In case it is not the case, legal actions are taken..
Average length of time to collect a debt?
The average collection time of a claim cannot be determined, as it should be divided into:
-cases that have been successfully resolved and
-cases that have been unsuccessfully resolved.
In addition, the division of successfully resolved cases by peaceful means (by agreement or out of court settlement) and successfully resolved cases in court proceedings should be made.
Further, question is whether obtaining a judgment in a court proceeding can be considered as a successfully settled case if the creditor cannot collect his claims despite the court judgment.
Generally speaking the collection time can be from few weeks to several years.
Can late payment fees / interest to be added to claims?
Under Croatian law, a creditor can claim interests and costs in addition to basic debt. In Croatian practice, such "benefits“ are mainly collected by state institutions and banks. In other cases it is very difficult to obtain a fair amount of interest and costs. It is customary for Croatian entrepreneurs to take interest and costs as a "side" thing that no one takes seriously until the moment of legal proceedings.
Details on legal service / process in Croatia?
It is important to note that court proceedings in Croatia (as in other Balkan countries) are time consuming and costly. It takes about 3-5 years to reach the first verdict in litigation. If there are appeals against a court decision, the case continues in the High court also on average 2-5 years. However, some court proceedings happen to be resolved very quickly, even in the first stage of the proceedings. This is the case where the debtor does not object to the initial motion for enforcement. Then the judgment can be obtained relatively quickly (in a few months), but usually then there is a problem of payment realization.
In Croatia, as in other Balkan countries corruption is widespread. According to all polls in the last twenty years, the citizens of Croatia have labeled the the judicary system as the most corrupt part of the country, despite Croatia's accession to the EU in 2013.
Therefore, every effort should be made to try to resolve the case without legal action.
Croatia Business Credit Reports
Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. Total businesses registered (number) in Croatia is in excess of 1,000,000. Through our online databases you can download Croatian Company Searches instantly. This can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed.
Croatia Tracing Agents
Creditreform’s debt collection company service also uses expert local Belgium tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace.
Specialist Debt Recovery Experts
There are many unique requirements to recovering international debts in all countries including Estonia debt collection services which differ from the UK and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service.
Croatia Debt Collection Partners in the following Croatia Cities
"We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection"
Bryan De Beer, Phoenix Fragrances
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