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1. Costs - No Win No Fee! 

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only. 

2. Coverage in Indonesia 

We cover all 34 provinces in Indonesia. Our local office is located in the capital city Jakarta so we are centrally located to recover debts throughout all of Indonesia. 

3. Local Experience 

Unlike many of our competitors all cases are handled by the local office or partner. The official language in Indonesia is Indonesian, however the country is language rich with the population also speaking: Javanese, Sundanese, Minangkabau, Hindi, Sanskrit, Chinese, Arabic, Dutch, Portuguese and English. We understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas. 

4. Statute of Limitation in Indonesia 

30 years but there are many special exemptions so whatever the age please contact us and we will advise if we can assist with your claim 
Search a country below for debt collection: 

How to Instruct Us 

We simply require the following details: 
Full name & address of the debtor 
All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s) 
Amount owed (Invoice(s) or Statement will help) 
Or ask us to call you – just leave us your details: 

Indonesia Debt Collection – No Win No Fee 

Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. All our international offices and partners initiate the collection processes by sending the debtors a debt collection letter to introduce their involvement. 
Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows: 
The local International Debt collection Partners know: 
The local cultures 
The best methods of initiating debt recovery letters and processes 
The languages 
The laws 
Are in the same time zones 
Herewith details of our debt collection service Indonesia: 

Location of debt recovery office in Indonesia? 

Graha Arda Building 5th floor Zone B, Jl. HR Rasuna Said Kav B-6 Setiabudi, Jakarta Selatan 12910.. All debt collection letters are sent by the local head office. 

Number of debt collection staff? 

Over 400 across the group. Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response result s from debtors. 

How long have you been operating a debt recovery service in Indonesia? 


What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)? 

We handle both Business to Business debt recovery cases and Business to Consumer debt collections cases. There is different content for business to business debt collection letter templates and business to consumer debt collection letters templates

Statue of Limitation in Indonesia? 

30 Years 

How EU (European Union) laws effect debt collection in Indonesia? 

The EU does not really affect Indonesia 

How many companies registries in Indonesia for businesses (i.e. UK has just 1 central registry)? 

One located in Jakarta 
General comments regarding the process in Indonesia for debt collection and how differs from UK debt collection and other European countries: 

What is the debt collection process in Indonesia? 

Always endeavour to resolve a debt collection without the need for court action where possible. The processes include debt recovery letters, emails, phone calls and site visits if necessary. 

Average length of time to collect a debt? 

This will depend on the nature, size and age of debt and whether there are any know disputes. Straight forward cases are normally resolved within 3 months. 

Can late payment fees / interest to be added to claims? 

Yes but not always recoverable. 

Details on legal service / process in Indonesia? 

Civil litigation cases are normally dealt with by the General Courts 

Indonesia Business Credit Reports 

Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. We provide freshly investigated Indonesia Credit Reports which can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed. 

Indonesia Tracing Agents 

Creditreform’s debt collection company service also uses expert local Indonesia tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace. 

Specialist Debt Recovery Experts 

There are many unique requirements to recovering international debts in all countries including Indonesia debt collection services which differ from the UK debt collection agency services and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service. 

Indonesia Debt Collection Partners in the following Indonesian Cities 

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