1. Costs - No Win No Fee! 

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only. 

2. Coverage in Mauritius 

Mauritius is a small island nation is divided into 9 districts which consists of 1 city, 4 towns and 130 villages. Our local office is in the capital Port Louis meaning we are centrally located to recover debts throughout all of Mauritius. 

3. Local Experience 

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors' language, in the case of Mauritius Creole is spoken by 90 of the population. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas. 

4. Statute of Limitation in Mauritius 

10 years but there are special exemptions so whatever the age please contact us and we will advise if we can assist with your claim 
Search a country below for debt collection: 

How to Instruct Us 

We simply require the following details: 
Full name & address of the debtor 
All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s) 
Amount owed (Invoice(s) or Statement will help) 
Or ask us to call you – just leave us your details: 

Mauritius Debt Collection – No Win No Fee 

Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. All our international offices and partners initiate the collection processes by sending the debtors a debt collection letter to introduce their involvement. 
Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows: 
The local International Debt collection Partners know: 
The local cultures 
The best methods of initiating debt recovery letters and processes 
The languages 
The laws 
Are in the same time zones 
Herewith details of our debt collection service Mauritius: 

Location of debt recovery office in Mauritius? 

We are a Consortium and we have 4 offices in Port Louis 
All debt collection letters are sent by the local head office. 

Number of debt collection staff? 

With the Consortium, we have more than 70 staff. Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response results from debtors. 

How long have you been operating a debt recovery service in Mauritius? 

We have been operating an African debt collection service on a no win no fee basis in Mauritius since 1997. Mauritius is included on our debt collection agency list

What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)? 

We handle both Business to Business debt recovery cases and Business to Consumer debt collections cases. There is different content for business to business debt collection letter templates and business to consumer debt collection letters templates

Statue of Limitation in Mauritius? 

10 years in Mauritius. 
Mauritius civil litigation statute of limitations is a law that time limits a plaintiff’s right to bring a claim against a defendant. The statute of limitations in Mauritius is 10 years. However, if an action has been taken within this time then the statute of limitations time will be extended to account for this. Once the specified time period elapses then no action can be taken through the legal processes unless the plaintiff is able to prove exceptional circumstances. Other Statute of Limitations include: 
Mauritius Open Account Years – 10 years 
Mauritius Promissory Notes – 10 years 
Mauritius Written Contracts – 10 years 
Mauritius Oral Agreements – 10 years 

How EU (European Union) laws effect debt collection in Mauritius? 

No effect in Mauritius. 
Mauritius signed a free trade agreement (FTA) as part of East African Community (EAC) & Southern African Development Community (SADC) together with the European Union (EU) in 2009 and several parties have provisionally applied between 2012 and 2019. This is referred to as the Economic Partnership Agreement between the EAC / SADC and the European Union. The other EAC / SADC states involved are Comoros, Madagascar, Seychelles, Zambia and Zimbabwe

How many companies registries in Mauritius for businesses (i.e. UK has just 1 central registry)? 

There is 1 company registry in Mauritius which is called Ministry of Finance and Economic Development – Corporate and Business Registration Department (CBRD) located at Companies Division (Head Office), One Cathedral Square, Jules Koenig Street, Port-Louis, Mauritius. 
We have access to Mauritius Company Registry searches to find out who further background information on all Mauritius companies. 

What is the debt collection process in Mauritius? 

We have same court system as in England. All cases are initiated by a debt recovery letter  being sent. 

Average length of time to collect a debt? 

The average time taken to recover a Mauritius B2B debt collection case varies from case to case. It depends on the jurisdiction , we have lower and higher jurisdiction, the more you escalate the more time it takes 

Can late payment fees / interest to be added to claims? 

Yes, fees can be added for Mauritius debt collection cases according to local law / local interest at legal rate. 

Details on legal service / process in Mauritius? 

Legal system is based off English legal system so very similar to UK. 

Mauritius Business Credit Reports 

Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. We provide freshly investigated Mauritius Credit Reports which can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed. 

Mauritius Skip Tracing Agents 

Creditreform’s debt collection company service also uses expert local Mauritius tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace. 

Specialist Debt Recovery Experts 

There are many unique requirements to recovering international debts in all countries including Mauritius debt collection services which differ from the UK debt collection agency  services and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service. 

Mauritius Debt Collection Partners in the following Mauritius Cities 

What is the legal system in Mauritius? 

The Mauritius legal system is based on civil law and sharia personal law for Muslims. 

What is the name of the Government Gazette in Mauritius? 

The Gazette in Mauritius is called The Government Gazette of Mauritius. 

Who are the main trading partners for Mauritius? 

The main import and export partners for Mauritius are France, United Kingdom, United States, South Africa, Madagascar, China, India and United Arab Emirates

Which countries border Mauritius? 

Mauritius is an island nation in Africa whose closest neighbours are Mauritius is geographically close to Madagascar, Réunion, and Seychelles. 

What is the Supreme Court in Mauritius? 

The Supreme Courts for Mauritius are called: 
Supreme Court of Mauritius which was originally founded in 1850 replacing the Cour d'Appel established in 1808 during the French administration. 
The Judicial Committee of the Privy Council (JCPC) which was established in 1833. 

Mauritius Debt Collection Agency FAQs 

1. How does a Debt collection agency in Mauritius recover overdue debts? 

The debt collection process is initiated by an introductory letter to your debtor stating the amount owed to you and informing them of our involvement. Letters are then followed up with emails and telephone calls. From our experience the most effective part of this process will be the outsourcing to a third party debt collection agency in Mauritius as the debtor now has to resolve the debt and can no longer hide or provide lame excuses. 

2. How long does the debt recovery agency in Mauritius take to process a case? 

The debt collection case will be processed immediately up receipt and a letter sent normally by email and post. You will receive an automated confirmation by return. 

3. What is the success rate for debt collection agencies in Mauritius? 

The success rate of the debt recovery case depends on a number of factors including the solvency of the debtor and whether the case has a legitimate dispute. Our aim is to recover every debt that is recoverable. 

4. Does the debt recovery agency in Mauritius operate a No Win No Fee debt collection? 

We take on all debt collection cases on No Win No Fee basis only charging the agreed commission against monies recovered. 

5. Why use a local debt recovery agency in Mauritius? 

The reasons for using a local Mauritius debt collection agency than processing from a different country is the debt collector in Mauritius speaks the local language, knows the local laws and operates in the same time zones. 

6. Are there any debts too old or too small for Mauritius debt collection? 

We will assess all debt cases, irrelevant of age and size and then advise the best processes to recover these through the Mauritius debt collector. 

7. How do I instruct the debt collectors in Mauritius? 

Instructing the debt collectors Mauritius is a simple process. You just email details of the debt, debtor and amount to be recovered and the case can be initiated. 

8. What evidence do I need to provide when instructing the Mauritius debt collector? 

When instructing the debt collector in Mauritius just provide copies of invoices/statements, debtor contact details and any relevant information you may have to assist with the recovery process. 

9. Who does the debtor pay? 

In general, the debt collector in Mauritius will request payments to be sent directly to the client but if not possible for any reasons will take payment directly. If payment is taken then cleared funds will be processed and sent to client straight away. 

10. Can I instruct multiple cases? 

You can send unlimited debt case instructions. Our systems will automate volume cases to meet your requirements. 

11. Can you trace debtors in Mauritius? 

Through our network of skip tracing agents we have an extremely high success rate of locating your absconded debtor. 

12. How long does the debt collection process take? 

On average the debt collections process takes 90 days to resolve an amicable debt recovery case. There are a number of factors that can delay this process but we will keep you informed every step of the way. 

13. What are my options if debt collection in Mauritius is not successful? 

If the debt recovery service is not successful, we will advise you of your options including legal actions. Please note no legal actions or other processes will be taken without prior instruction from you. 
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