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How to Instruct Us
We simply require the following details:
Full name & address of the debtor
All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s)
Amount owed (Invoice(s) or Statement will help)
Or ask us to call you – just leave us your details:
Why choose an international debt collection agency with a local presence?
Unlike Western countries, the United Arab Emirates treats debt as a criminal matter rather than a civil one. The result is that if a borrower is late with payments, they can face fines and imprisonment. Even after their release, the bank may open a civil case against them, which can result in further imprisonment.
If you need to collect debt from someone in the UAE, it's important to know the laws and steps to take. Creditreform’s UAE office, located in Dubai, covers all 7 Emirates.
Working with a local debt collection company increases the chances of successful debt recovery. They understand:
The local cultures
The best methods of initiating debt recovery letters and processes
The languages
The laws
They are also operating in the same time zone.
Where is the Creditreform office in UAE?
Creditreform carries out debt recovery in UAE from our office in Dubai. Our team cover all 7 Emirates.
How many staff work for your debt recovery UAE office?
Our UAE office currently employs 8 staff. Each staff member assigns a client and personalises debt collection letters to get the best response from debtors.
How long have you been operating a debt recovery UAE service?
We have been operating a Middle East debt collection service on a No Win, No fee basis in UAE since 1994. Our debt collection agency list includes UAE.
What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)?
We collect debts from businesses and individuals in the UAE, handling both B2B and B2C cases from our office. Different templates exist for collecting debts from businesses and from consumers.
Statue of Limitation in UAE?
Currently, a 10-15 year limit exists to file a legal action in UAE. A 5-year limit exists for bounced cheques.
If someone takes action within the time limit, they will extend the statute of limitations. After a certain time, the plaintiff must prove special circumstances to take legal action.
Other Statutes of Limitations include:
United Arab Emirates (UAE) Open Account Years – 3 years
United Arab Emirates (UAE) Promissory Notes – 3 years
United Arab Emirates (UAE) Written Contracts – 15 years
United Arab Emirates (UAE) Oral Agreements – not applicable in UAE
How do European Union (EU) laws impact debt recovery UAE?
The UAE is discussing a trade deal with the EU as part of the Gulf Cooperation Council. Negotiations started in 1990 but suspended in 2008. The other Gulf Cooperation Council member states are Bahrain, Kuwait, Oman, Qatar and Saudi Arabia.
How many companies have registries in UAE for businesses?
There is 1 central company registry in UAE which is called the Ministry of Economy – Business Name Search. It operates from 10 to 18 floor, Liwa Tower, Exhibition area - Abu Dhabi - United Arab Emirates.
We have access to UAE Company Registry searches for further background searches and information on all UAE businesses.
What is the debt collection process in UAE?
In the UAE, all documents must be in order and the debtor company should still be operational. Contacting the family is unlawful unless the contract signed by the debtor specifies it. Visiting the private residence of individuals without an appropriate court order is also unlawful.
What is the average length of time to complete debt recovery UAE?
The time it takes to recover a UAE B2B debt collection case varies based on the case details. However, the process will typically take up to 6 months in UAE.
Can late payment fees / interest to be added to claims?
The contract must specify and agree to adding late payment fees and debt interest to claims.
What is the legal process in UAE?
Anyone moving to legal proceedings must ensure that they legally translate all documents into Arabic. The court will review the documents first before accepting any case, and the party must pay all legal costs in advance. Someone must give the lawyer a Power of Attorney.
United Arab Emirates (UAE) Business Credit Reports
Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. We provide UAE Credit Reports. You can obtain these reports before starting a business deal.
They help confirm if the company can meet its obligations. You can also obtain them after a debt becomes overdue. This helps verify if the debtor can repay the amount owed.
Skip Tracing Agents
Creditreform’s debt collection company service also uses expert local United Arab Emirates tracing agent services to locate any absconded debtor. This service finds debtors for free. You only pay if we find a debtor.
Specialist Debt Recovery Experts UAE
Collecting debts in other countries, such as the UAE, has unique rules different from the UK. Our expert international debt collection agencies should handle cases, not UK-based debt collectors.
Creditreform's international debt collection method is unique compared to competitors who often use UK-based agencies to recover debts.
Using local offices and partners enables us to achieve a far greater success rate. Our service is cost-effective with No Win No Fee and competitive commission rates on recovered money.
UAE Debt Collection Partners in all 7 Emirates
What is the name of the Government Gazette in United Arab Emirates (UAE)?
The Gazettes in United Arab Emirates (UAE) are:
1. Al-Ǧarīdaẗ al-rasmiyyaẗ (الجريدة الرسمية) / Official Gazette = Abu Dhabi official gazette
2. Al-Ǧarīdaẗ al-rasmiyyaẗ (الجريدة الرسمية) / Official Gazette = Dubai official gazette
Who are the main trading partners for UAE?
The UAE is a vibrant, growing economy with a global trading reputation. The main import and export partners are India, Iran, Japan, China, Oman, Switzerland, South Korea and USA.
Which countries border UAE?
The UAE lies in the Middle East. Saudi Arabia borders it to the west and south, and Oman borders it to the east and northeast.
What is the Supreme Court in UAE?
The Federal Supreme Court of the United Arab Emirates is the highest court in the country. It is also known as the Union Supreme Court. It was established on 2nd August 1973 and is located in Abu Dhabi.
United Arab Emirates (UAE) Debt Collection Agency FAQs
1. How does a Debt collection agency in United Arab Emirates (UAE) recover overdue debts?
We start the debt collection process by sending a letter to the person who owes you money. This letter will tell them how much they owe and let them know that we are now handling the situation.
We then follow up letters with emails and telephone calls. We find that the most helpful step is hiring a company in the UAE to handle debt collection for us. This makes the debtor address the debt and stops them from avoiding responsibility or making excuses. This forces the debtor to address the debt and prevents them from avoiding responsibility or making excuses.
2. How long does the debt recovery agency in United Arab Emirates (UAE) take to process a case?
We will process the debt collection case immediately upon receipt and send a letter normally by email and post. You will receive an automated confirmation by return.
3. What is the success rate for debt collection agencies in United Arab Emirates (UAE)?
Successfully recovering a debt depends on the debtor's financial situation and any valid disputes in the case. These factors influence the chances of recovery. The debtor's ability to pay and any disputes about the debt impact the likelihood of successfully recovering the money. Our aim is to recover every debt that is recoverable.
4. Does the debt recovery agency in United Arab Emirates (UAE) operate a No Win No Fee debt collection?
We handle debt collection cases on a No Win No Fee basis, only charging a commission on recovered funds.
5. Why use a local debt recovery agency United Arab Emirates (UAE)?
A debt collection agency in the UAE is preferable to one from another country. This is because they speak the local language, understand the local laws, and work in the same time zone.
6. Are there any debts too old or too small for United Arab Emirates (UAE) debt collection?
We will review all debt cases, regardless of their age or size. We will then recommend the most effective ways to collect them by utilising a debt collector in the UAE.
7. How do I instruct the debt collectors in United Arab Emirates (UAE)?
Instructing the debt collectors United Arab Emirates (UAE) is a simple process. You initiate the case by emailing details of the debt, debtor, and amount to be recovered.
8. What evidence do I need to provide when instructing the United Arab Emirates (UAE) debt collector?
When instructing the debt collector in United Arab Emirates (UAE) just provide copies of invoices/statements, debtor contact details and any relevant information you may have to assist with the recovery process.
9. Who does the debtor pay?
Usually, debt collectors in the UAE ask for payments to go to the client. If that's not possible, they will collect the payment themselves. If we take payment, we will process and send cleared funds to the client immediately.
10. Can I instruct multiple cases?
You can send unlimited debt case instructions. Our systems will automate volume cases to meet your requirements.
11. Can you trace debtors in United Arab Emirates (UAE)?
Through our network of skip tracing agents we have an extremely high success rate of locating your absconded debtor.
12. How long does the debt collection process take?
On average the debt collections process takes 90 days to resolve an amicable debt recovery case. There are a number of factors that can delay this process but we will keep you informed every step of the way.
13. What are my options if debt collection in United Arab Emirates (UAE) is not successful?
If the debt recovery service is not successful we will advise you of your options including legal actions. Please note that we will not take any legal actions or other processes without prior instruction from you.