Search a country below for debt collection:
How to Instruct Us
We simply require the following details:
Full name & address of the debtor
All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s)
Amount owed (Invoice(s) or Statement will help)
Or ask us to call you – just leave us your details:
South Africa Debt Collection – No Win No Fee
With international debt collection partners and offices worldwide we have an international debt collection agency partner in every country all operating on a No Win No Fee basis charging an agreed commission against monies recovered only. Each country has unique specific laws, languages and methods that need to be adhered to and South Africa is no different. Time zones can also play a very important part of the debt collection process especially where there are many hours difference to the UK. Trying to communicate with a debtor in Australia from a UK office is virtually impossible unless you are operating a 24/7 service.
Our international debt collection partner in South Africa has many years experience and knowledge in the debt collection industry.
Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows:
The local International Debt collection Partners know:
The local cultures
Are in the same time zones
Herewith details of our debt collection service South Africa:
Location of debt recovery office in South Africa?
Cape Town – but we use a national network of attorneys.
All debt collection letters are sent by the local head office.
Number of debt collection staff?
12. Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response results from debtors.
How long have you been operating a debt recovery service in South Africa?
What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)?
We handle both Business to Business debt recovery cases and Business to Consumer debt collections cases. There is different content for business to business debt collection letter templates and business to consumer debt collection letters templates.
Statue of Limitation in South Africa?
A consumer has who has not made any payments/acknowledged the debt directly or indirectly for the time periods specified below: Personal loans, credit cards, retail accounts and vehicle loans: three years. Mortgage loans, debts by court orders and money owed to the South African Revenue Service (SARS): 30 years.
How EU (European Union) laws effect debt collection in South Africa?
Limited impact as South Africa is outside of European Union.
How many companies registries in South Africa for businesses (i.e. UK has just 1 central registry)?
1 registry in South Africa - Companies and Intellectual Property Commission
What is the debt collection process in South Africa?
The National Debt Collection Act 114 of 1998 regulates the process of collecting debts in SA.
Average length of time to collect a debt?
Difficult to say as each case is different.
Can late payment fees / interest to be added to claims?
A debt collector may only collect the capital amount of the debt handed over, lawful interest, and the collector’s administrators fee and expenses. The National Council for Debt Collectors structures the fees that can be charged by a debt collector.
Details on legal service / process in South Africa?
The legal process is costly and time consuming.
The process is as follows: Letter of Demand, Summons, Default Judgement, Warrant of Execution.
South Africa Business Credit Reports
Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. We provide freshly investigated South Africa Company Searches which can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed.
South Africa Tracing Agents
Creditreform’s debt collection company service also uses expert local South Africa tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace.
Specialist Debt Recovery Experts
There are many unique requirements to recovering international debts in all countries including South Africa debt collection services which differ from the UK and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from the Debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service.
South Africa Debt Collection Partners in the following South African Cities
"We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection"
Bryan De Beer, Phoenix Fragrances
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