1. Costs - No Win No Fee! 

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only. 

2. Coverage in Chile 

Chile is divided into 54 provinces with Santiago being by far the biggest in terms of population. Our local office is in Santiago enabling us to recover debts throughout the entire country. 

3. Local Experience 

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors' language, in the case of Chile Spanish is spoken by over 99% of the population with many indigenous languages spoken as well . We understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas. 

4. Statute of Limitation in Chile 

6 years but there are many special exemptions so whatever the age please contact us and we will advise if we can assist with your claim 
Search a country below for debt collection: 

How to Instruct Us 

We simply require the following details: 
Full name & address of the debtor 
All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s) 
Amount owed (Invoice(s) or Statement will help) 
Or ask us to call you – just leave us your details: 

Case Study - GBP 1,500 recovered from Chile Debtor 

Initiation of Case 
A UK client located in Southampton had a debt of £1,500 against a debtor in Santiago, Chile. The debt related to tool products purchased. Ongoing payments were being made regularly until the final shipment when the invoice was not settled. 
Debt Collection Processes 
Upon receipt of the case we forwarded it to our local approved partner in Chile. They then immediately sent the initial dunning letter to the debtor stating the amount owed and a deadline to pay. Contact was made with the debtor and a promised payment date was made. However, the debtor missed several promised payment dates but our local partner continued to press them for payment which was eventually made a few weeks later. 
The client was more than satisfied with the efficiency and professionalism of our services provided and the perseverance of our local Chile partner. 

Chile Debt Collection – No Win No Fee 

Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. All our international offices and partners initiate the collection processes by sending the debtors a debt collection letter to introduce their involvement. 
Chilean companies generally pay their bills and invoices on time. Invoices are normally settled within 60 – 90 days. The legal system is also good but actions can take time and be quite costly. Pre-court collection processes by our approved local Chilean debt collection partner will prove far  more cost effective and a speedier process to recover your monies successfully. 
Chilean debtors will also pay debt collection costs and late payment interest. However, these will normally be negotiated  and part of the final settlement especially if an agreed payment plan has been put in place. 
Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows: 
The local International Debt collection Partners know: 
The local cultures 
The best methods of initiating debt recovery letters and processes 
The languages 
The laws 
Are in the same time zones 
Herewith details of our debt collection service Chile: 

Location of debt recovery office in Chile? 

Santiago. All debt collection letters are sent by the local head office. 

Number of debt collection staff? 

30. Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response results from debtors. 

How long have you been operating a debt recovery service in Chile? 

We have been operating a South America debt collection service on a no win no fee basis in Chile since 1993. Chile is included on our debt collection agency list. 

What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)? 

We handle both Business to Business debt recovery cases and Business to Consumer debt collections cases. There is different content for business to business debt collection letter templates and business to consumer debt collection letters templates

Statue of Limitation in Chile? 

5 years in Chile. 
Chile civil litigation statute of limitations is a law that time limits a plaintiff’s right to bring a claim against a defendant. The statute of limitations in Chile is 5 years. However, if an action has been taken within this time then the statute of limitations time will be extended to account for this. Once the specified time period elapses then no action can be taken through the legal processes unless the plaintiff is able to prove exceptional circumstances. Other Statute of Limitations include: 
Chile Open Account Years – 5 years 
Chile Promissory Notes – 5 years 
Chile Written Contracts – 5 years 
Chile Oral Agreements – 5 years 

How EU (European Union) laws effect debt collection in Chile? 

Companies are registered at IRS. 
Chile signed a free trade agreement (FTA) with the European Union (EU) in 2002 and this has been enforced since 2005. Chile is also part of AA (Association Agreement) which is a European Union Association Agreement between EU members states and a non-EU country. 

How many companies registries in Chile for businesses (i.e. UK has just 1 central registry)? 

There is 1 company registry in Chile which is called Registrar of Companies and Societies located at Av. Libertador Bernardo O'Higgins Nº 1449, Santiago Downtown, Torre II, piso 1.. 
We have access to Chile Company Registry searches to find out who further background information on all Chile companies. 

Average length of time to collect a debt? 

The average time taken to recover a Chile B2B debt collection case varies from case to case. Pre judical is usually 3-4 months and Legal is 2-5 years. 

Can late payment fees / interest to be added to claims? 

Interest can be added but it's not common for debtors to pay this in Chile. 

Details on legal service / process in Chile? 

Civil Ordinary Proceeding 
It includes 3 phases and starts with the lawsuit presentation. 
1) Discussion 
3)Sentence (Final judgement) 
Phase 1 includes Notification by creditor to present his situation 
Conciliation phase: Both parties are summoned to reach to an agreement. 
Phase 2  : Presentation of proof 
Phase 3 : Sentence is dictaminated 

Chile Business Credit Reports 

Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. We provide freshly investigated Chile Credit Reports which can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed. 

Chile Skip Tracing Agents 

Creditreform’s debt collection company service also uses expert local Chile tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace. 

Specialist Debt Recovery Experts 

There are many unique requirements to recovering international debts in all countries including Chile debt collection services which differ from the UK and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service. 

Chile Debt Collection Partners in the following Chile Cities 

Which countries border Chile? 

Chile is bordered by Peru and Bolivia and Argentina

Who are the main trading partners for Chile? 

The top trading partners for Chile are China, United States (USA), Japan, South Korea, Brazil, Taiwan, Peru and Spain

What is the legal system in Chile? 

The Chile legal system is based on the Chilean Civil Law inspired by the Napoleonic Civil Law. 

What is the name of the Government Gazette in Chile? 

The Gazette in Chile is called the Diario Oficial de la República de Chile - Official Gazette of the Republic of Chile. 

What is the Supreme Court in Chile? 

The Supreme Court in Chile is called the Constitutional Court of Chile, Supreme Court of Chile. 

Chile Debt Collection Agency FAQs 

1. How does a Debt collection agency in Chile recover overdue debts? 

The debt collection process is initiated by an introductory letter to your debtor stating the amount owed to you and informing them of our involvement. Letters are then followed up with emails and telephone calls. From our experience the most effective part of this process will be the outsourcing to a third party debt collection agency in Chile as the debtor now has to resolve the debt and can no longer hide or provide lame excuses. 

2. How long does the debt recovery agency in Chile take to process a case? 

The debt collection case will be processed immediately up receipt and a letter sent normally by email and post. You will receive an automated confirmation by return. 

3. What is the success rate for debt collection agencies in Chile? 

The success rate of the debt recovery case depends on a number of factors including the solvency of the debtor and whether the case has a legitimate dispute. Our aim is to recover every debt that is recoverable. 

4. Does the debt recovery agency in Chile operate a No Win No Fee debt collection? 

We take on all debt collection cases on No Win No Fee basis only charging the agreed commission against monies recovered. 

5. Why use a local debt recovery agency in Chile? 

The reasons for using a local Chile debt collection agency than processing from a different country is the debt collector in Chile speaks the local language, knows the local laws and operates in the same time zones. 

6. Are there any debts too old or too small for Chile debt collection? 

We will assess all debt cases, irrelevant of age and size and then advise the best processes to recover these through the Chile debt collector. 

7. How do I instruct the debt collectors in Chile? 

Instructing the debt collectors Chile is a simple process. You just email details of the debt, debtor and amount to be recovered and the case can be initiated. 

8. What evidence do I need to provide when instructing the Chile debt collector? 

When instructing the debt collector in Chile just provide copies of invoices/statements, debtor contact details and any relevant information you may have to assist with the recovery process. 

9. Who does the debtor pay? 

In general the debt collector in Chile will request payments to be sent directly to the client but if not possible for any reasons will take payment directly. If payment is taken then cleared funds will be processed and sent to client straight away. 

10. Can I instruct multiple cases? 

You can send unlimited debt case instructions. Our systems will automate volume cases to meet your requirements. 

11. Can you trace debtors in Chile? 

Through our network of skip tracing agents we have an extremely high success rate of locating your absconded debtor. 

12. How long does the debt collection process take? 

On average the debt collections process takes 90 days to resolve an amicable debt recovery case. There are a number of factors that can delay this process but we will keep you informed every step of the way. 

13. What are my options if debt collection in Chile is not successful? 

If the debt recovery service is not successful we will advise you of your options including legal actions. Please note no legal actions or other processes will be taken without prior instruction from you. 
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