How to Instruct Us
We simply require the following details:
Full name & address of the person you would like to trace
Any additional contact details / background for this person, i.e. Tel / Mobile / Email(s)
Reason for the trace
Or ask us to call you – just leave us your details:
UK DEBTOR TRACING AGENT SERVICE – NO TRACE NO FEE
We provide a UK nationwide debtor tracing service on a NO WIN NO FEE basis charging an agreed fee for a successful trace only. When fees are paid in advance and a negative trace is sent a full refund will be made the same day. All our UK debtor tracing trace agent reports come with a 30 day re-check guarantee. If there are any issues with the initial located debt or traced address we will re-check and provide a further debtor tracing agent report for a further address identified. If we cannot find any further information we will provide either a full refund or credit note.
UK DEBTOR TRACING AGENT SERVICE SUCCESS RATE
Due to GDPR a stricter controls on accessing data the electronic only debtor tracing service has a minimal success rate. Unlike many of our competitors all our debtor tracing agents undertake a various methods to locate an individual. Our success rate is around 95% which does fluctuate depending on the amount of background information provided by the client.
UK DEBTOR TRACING SERVICE STRUCTURE
We provide a 3 tier UK Debtor Tracing Service as follows:
Premium Debtor Tracing Service: 10 day turnaround time
Express Debtor Tracing Service: 2-3 day turnaround time
Flash Debtor Tracing Service: 24 hour turnaround time
All above debtor tracing services are operated on a No Win No Fee basis with a 30 day re-check policy, 3rd party verification and a 95% success rate
UK DEBTOR TRACING SERVICE PROCESSES
Due to GDPR all debtor tracing agent service instructions must be received in writing via email, post or fax. Upon receipt of your instruction we will commence the debtor trace process immediately and return results in writing upon completion. You will be notified of any issues or problems we may have during the debtor tracing process.
UK DEBTOR TRACING SERVICE GUARANTEE
If we do not achieve a success debtor trace you will either receive an immediate credit note or a full refund. Providing you notify us within 30 days of receiving the successful debtor trace that the individual is not at the address we will either attempt another debtor trace without charge or provide you with a full no quibble refund. If the second attempted trace also fails to locate the individual a full refund/credit note will be given.
GDPR AFFECTS ON UK DEBTOR TRACING SERVICE
Due to the new legislation, restrictions and requirements it is has had a major impact on our industry. The electronic sources initially used have been restricted resulting in a far greater unsuccessful trace rate. As such here at CCS Nationwide Limited we removed this specific tracing service from our products. All debtor tracing agents are experts in their field and they use various legal processes to successfully trace an individual. As stated above our UK debtor tracing service now has a 95% success rate.
REASONS FOR USING UK DEBTOR TRACING SERVICES
There are many reasons why a client needs to locate an individual including:
None responsive debtor
Address confirmation of debtor
These are just a few reasons why our clients use our Debtor UK Tracing Services. Our success rate ensures these client return time and time again.
Our Tracing Agent partner is CCS Nationwide.
"We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection"
Bryan De Beer, Phoenix Fragrances
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