How to Instruct Us
We simply require the following details:
Full name & address of the debtor
All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s)
Amount owed (Invoice(s) or Statement will help)
Or ask us to call you – just leave us your details:
Do I need to use a Debt Collection partner?
Creditreform has been recovering international debts for over 100 years resulting in billions of pounds being successfully recovered. With more and more international students attending our universities, colleges and private schools the need for a college collection agency is growing year on year. Here in the UK we are a specialist college collection agency assisting universities, colleges and private schools in recovering unpaid tuition fees, loans, accommodation and other outstanding debts accrued whilst in education here.
Many of our competitors are not college collection agencies and those that are only endeavour to recover international student debts directly from their office in the UK. Here at Creditreform, we have a global network of college collection agencies with approved partners in every country so the collection of debts are dealt with locally by experts who are in the same time zone and know the language, laws and the most efficient and effective ways to successfully recover monies owed.
No Win No Fee
All our international debt collection services are provided on a NO Win No Fee basis charging an agreed commission against monies recovered only. We also endeavour to recover these fees from the debtor wherever possible. Therefore if our college collection agency does not recover your debt you DO NOT pay anything
Due to the language difficulties and specific legal requirements it can be a nightmare just locating students and their families once they have returned home. Creditreform and its college collection agencies work closely with our clients to improve their registration systems to ensure they have the all correct information from the beginning so that in the event of a debt arising we are fully armed and able to locate and identify the debtor so the collection of your monies is greatly improved.
One example of this issue is in China where the language is completely different so the Chinese Students have to register an English version of their name and details which can be very loosely translated thus making it almost impossible to locate and identify the student when they return home. However, just by taking a few additional details upon registration our Chinese office will be able to identify, locate, contact and recover the monies due without having to try and translate the English version of details on record.
Designated Account Manager
Although we have a global network of offices and partners our clients only deal with a single point of contact here in the UK who will constantly keep them up to date with the progress of the debt collection cases. As there are huge time zone differences we need to operate longer hours. Our dedicated team work upto at least 10pm and often are still there after midnight to make sure the partners are able to contact us when they need to discuss an urgent case issue.
We also provide a comprehensive international tracing service with agents worldwide so even with some basic details we can locate, identify and recover monies due from absconded students and debtors.
You are in safe hands!
Our aim is to make the collection of international Student Debts as easy and simple as possible without our clients having to pay any up front costs or fees and wasting hours of their valuable time.
"We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection"
Bryan De Beer, Phoenix Fragrances