1. Costs - No Win No Fee! 

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only. 

2. Coverage in Uganda 

Uganda is divided into 134 districts and the capital city of Kampala. Our local office is in Kampala so we are centrally located to recover debts throughout all of Uganda. 

3. Local Experience 

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors' language, in the case of Uganda Swahili is widely spoken. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas. 

4. Statute of Limitation in Uganda 

6 years but there are special exemptions so whatever the age please contact us and we will advise if we can assist with your claim 
Search a country below for debt collection: 

How to Instruct Us 

We simply require the following details: 
Full name & address of the debtor 
All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s) 
Amount owed (Invoice(s) or Statement will help) 
Or ask us to call you – just leave us your details: 

Uganda Debt Collection – No Win No Fee 

Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. All our international offices and partners initiate the collection processes by sending the debtors a debt collection letter to introduce their involvement. 
Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows: 
The local International Debt collection Partners know: 
The local cultures 
The best methods of initiating debt recovery letters and processes 
The languages 
The laws 
Are in the same time zones 
Herewith details of our debt collection service Uganda: 

Location of debt recovery office in Uganda? 

Kampala. All debt collection letters are sent by the local head office. 

Number of debt collection staff? 

We currently have three Partners in the firm and one associate who is currently on study leave. We have one legal clerk and one office administrator. Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response results from debtors. 

How long have you been operating a debt recovery service in Uganda? 

We have been operating an African debt collection service on a no win no fee basis in Uganda since 2012. Uganda is included on our debt collection agency list

What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)? 

We handle both Business to Business debt recovery cases and Business to Consumer debt collections cases. There is different content for business to business debt collection letter templates and business to consumer debt collection letters templates

Statue of Limitation in Uganda? 

Debts normally arise out of breach of contracts. The limitation period for actions based on contract is 6 years.  However, if the action for debt collection is against the Government or a local authority; then the limitation period is 3 years. 
Uganda civil litigation statute of limitations is a law that time limits a plaintiff’s right to bring a claim against a defendant. The statute of limitations in Uganda is 10 years. However, if an action has been taken within this time then the statute of limitations time will be extended to account for this. Once the specified time period elapses then no action can be taken through the legal processes unless the plaintiff is able to prove exceptional circumstances. Other Statute of Limitations include: 
Uganda Open Account Years – 10 years 
Uganda Promissory Notes – 10 years 
Uganda Written Contracts – 10 years 
Uganda Oral Agreements – 10 years 

How EU (European Union) laws effect debt collection in Uganda? 

This is a relatively complex question which might end up in a conflict of laws arena. Suffice it to say that the law Applicable in Uganda is the Ugandan law. The question requires me to study EU laws and how they affect debt collection in Uganda. I am unable for now answer that question given its wide scope. 
Uganda is in discussions over a free trade agreement (FTA) as part of the East African Community (EAC) which includes 5 African states together with the European Union (EU). This is referred to as the Economic Partnership Agreement between the EAC and the European Union. South Sudan became the sixth member of the EAC in September 2016. The other EAC member states are Burundi, Kenya, Rwanda and Tanzania. 

How many companies registries in Uganda for businesses (i.e. UK has just 1 central registry)? 

The Uganda Registration Services Bureau (URSB) is mandated under the Uganda Registration Services Bureau Act Cap 210 to register all business entities in Uganda which are required by law to be registered. The directorate of Business Registration is responsible for the registration of : Public/Private companies; Foreign companies Legal documents; (e.g Constitutions, agreements, deeds, powers of attorney, etc) and security documents (e.g mortgages, chattels, debentures, etc). 
The Bureau has decentralized it is operations having a number of branches within Kampala and in the country side. 
There is 1 company registry in Uganda which is called Uganda Registration Services Bureau located at Plot 5 George Street, Georgian House, P.O. Box 6848 Kampala Uganda. 
We have access to Uganda Company Registry searches to find out who further background information on all Uganda companies. 

What is the debt collection process in Uganda? 

Debts in Uganda are usually recovered under summary procedure. Summary procedure is provided for under Order 36 Rule 2 of the Civil Procedure Rules which gives an option to a creditor whose claim is liquidated in nature to commence a suit by way of specially endorsed plaint. It makes a lot of sense to invoke this procedure to a claim to which there is clearly no good defence to obtain a quick and summary judgment without being unnecessarily kept from the delaying tactics of the defendant. 
Summary procedure is also restricted to liquidated demand for money or debts arising under a contract, acknowledgement, undertaking, bills of exchange or promissory notes among others. 
Before leave to appear and defend is granted, the defendant must show by affidavit or otherwise that there is a bonafide triable issue of fact or law. When there is a reasonable ground of defence to the claim, the defendant is not entitled to summary judgment. The defendant is not bound to show a good defence on the merits but should satisfy the court that there was an issue or question in dispute which ought to be tried and the court shall not enter upon the trial of issues disclosed at this stage. 

Average length of time to collect a debt? 

It may take between one-month to twenty-four months depending on the nature of the case. It could go further to the Supreme Court taking more time than anticipated. Each case depends on its own facts. It is one thing to win the case in court and it is another to file for execution of the judgment and actually realize the fruits of the judgment. The nature of the debtor is also critical. 

Can late payment fees / interest to be added to claims? 

If the underlying contract which is the basis for the debt recovery provided for interest, then interest is recoverable together with the principal amount. A good example is a bank loan. Other interest claims are asked for in a different procedure and in that case interest becomes discretionary. 

Details on legal service / process in Uganda? 

Debt collection normally commences with a demand notice from a lawyer. Failure to comply with the Demand Notice sparks off litigation by way of a summary suit. 
Debt collection claims are handled differently depending on the quantum. Magistrates Court handle claims below UGX 50,000,000 (approx. $13,500) while the High court handles all claims above that figure. 
If a matter is not handled by summary procedure, there is now mandatory mediations. 
Courts in Uganda are bogged down by a huge backlog of cases and this affects the expeditious disposal of some matters especially where the rule of First in First Out is applied. 

Uganda Business Credit Reports 

Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. We provide freshly investigated Uganda Credit Reports which can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed. 

Uganda Skip Tracing Agents 

Creditreform’s debt collection company service also uses expert local Uganda tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace. 

Specialist Debt Recovery Experts 

There are many unique requirements to recovering international debts in all countries including Uganda debt collection services which differ from the UK debt collection agency  services and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service. 

Uganda Debt Collection Partners in the following Uganda Cities 

What is the legal system in Uganda? 

The Uganda legal system is based on English common law. 

What is the name of the Government Gazette in Uganda? 

The Gazette in Uganda is called The Uganda Gazette. 

Which countries border Uganda? 

Uganda is located in Africa which is bordered to the east by Kenya, to the north by South Sudan, to the west by the Democratic Republic of the Congo (DRC), to the southwest by Rwanda, and to the south by Tanzania

Who are the main trading partners for Uganda? 

The top import and export trade partners for Uganda are Kenya, UAE, South Sudan and Rwanda

Sister Cities for Debt Collection in Entebbe 

Entebbe is a city located in Africa whose sister cities are: 
Ashkelon, Israel 

Sister Cities for Debt Collection in Pallisa 

Pallisa is a city located in Africa whose sister cities are: 
Hudson, New York (USA

What is the Supreme Court in Uganda? 

The Supreme Courts for Uganda are called: 
The Court of Appeal of Uganda was established in 1995 and is located in Kampala. 
The Supreme Court of Uganda 

Uganda Debt Collection Agency FAQs 

1. How does a Debt collection agency in Uganda recover overdue debts? 

The debt collection process is initiated by an introductory letter to your debtor stating the amount owed to you and informing them of our involvement. Letters are then followed up with emails and telephone calls. From our experience the most effective part of this process will be the outsourcing to a third party debt collection agency in Uganda as the debtor now has to resolve the debt and can no longer hide or provide lame excuses. 

2. How long does the debt recovery agency in Uganda take to process a case? 

The debt collection case will be processed immediately up receipt and a letter sent normally by email and post. You will receive an automated confirmation by return. 

3. What is the success rate for debt collection agencies in Uganda? 

The success rate of the debt recovery case depends on a number of factors including the solvency of the debtor and whether the case has a legitimate dispute. Our aim is to recover every debt that is recoverable. 

4. Does the debt recovery agency in Uganda operate a No Win No Fee debt collection? 

We take on all debt collection cases on No Win No Fee basis only charging the agreed commission against monies recovered. 

5. Why use a local debt recovery agency Uganda? 

The reasons for using a local Uganda debt collection agency than processing from a different country is the debt collector in Uganda speaks the local language, knows the local laws and operates in the same time zones. 

6. Are there any debts too old or too small for Uganda debt collection? 

We will assess all debt cases, irrelevant of age and size and then advise the best processes to recover these through the Uganda debt collector. 

7. How do I instruct the debt collectors in Uganda? 

Instructing the debt collectors Uganda is a simple process. You just email details of the debt, debtor and amount to be recovered and the case can be initiated. 

8. What evidence do I need to provide when instructing the Uganda debt collector? 

When instructing the debt collector in Uganda just provide copies of invoices/statements, debtor contact details and any relevant information you may have to assist with the recovery process. 

9. Who does the debtor pay? 

In general the debt collector in Uganda will request payments to be sent directly to the client but if not possible for any reasons will take payment directly. If payment is taken then cleared funds will be processed and sent to client straight away. 

10. Can I instruct multiple cases? 

You can send unlimited debt case instructions. Our systems will automate volume cases to meet your requirements. 

11. Can you trace debtors in Uganda? 

Through our network of skip tracing agents we have an extremely high success rate of locating your absconded debtor. 

12. How long does the debt collection process take? 

On average the debt collections process takes 90 days to resolve an amicable debt recovery case. There are a number of factors that can delay this process but we will keep you informed every step of the way. 

13. What are my options if debt collection in Uganda is not successful? 

If the debt recovery service is not successful we will advise you of your options including legal actions. Please note no legal actions or other processes will be taken without prior instruction from you. 
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