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How to Instruct Us
We simply require the following details:
Full name & address of the debtor
All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s)
Amount owed (Invoice(s) or Statement will help)
Or ask us to call you – just leave us your details:
Uganda Debt Collection – No Win No Fee
Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. All our international offices and partners initiate the collection processes by sending the debtors a debt collection letter to introduce their involvement.
Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows:
The local International Debt collection Partners know:
The local cultures
The best methods of initiating debt recovery letters and processes
Are in the same time zones
Herewith details of our debt collection service Uganda:
Location of debt recovery office in Uganda?
Kampala. All debt collection letters are sent by the local head office.
Number of debt collection staff?
We currently have three Partners in the firm and one associate who is currently on study leave. We have one legal clerk and one office administrator. Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response results from debtors.
How long have you been operating a debt recovery service in Uganda?
We have been operating since 2012.
What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)?
We handle both Business to Business debt recovery cases and Business to Consumer debt collections cases. There is different content for business to business debt collection letter templates and business to consumer debt collection letters templates.
Statue of Limitation in Uganda?
Debts normally arise out of breach of contracts. The limitation period for actions based on contract is 6 years. However, if the action for debt collection is against the Government or a local authority; then the limitation period is 3 years.
How EU (European Union) laws effect debt collection in Uganda?
This is a relatively complex question which might end up in a conflict of laws arena. Suffice it to say that the law Applicable in Uganda is the Ugandan law. The question requires me to study EU laws and how they affect debt collection in Uganda. I am unable for now answer that question given its wide scope.
How many companies registries in Uganda for businesses (i.e. UK has just 1 central registry)?
The Uganda Registration Services Bureau (URSB) is mandated under the Uganda Registration Services Bureau Act Cap 210 to register all business entities in Uganda which are required by law to be registered. The directorate of Business Registration is responsible for the registration of : Public/Private companies; Foreign companies Legal documents; (e.g Constitutions, agreements, deeds, powers of attorney, etc) and security documents (e.g mortgages, chattels, debentures, etc).
The Bureau has decentralized it is operations having a number of branches within Kampala and in the country side.
What is the debt collection process in Uganda?
Debts in Uganda are usually recovered under summary procedure. Summary procedure is provided for under Order 36 Rule 2 of the Civil Procedure Rules which gives an option to a creditor whose claim is liquidated in nature to commence a suit by way of specially endorsed plaint. It makes a lot of sense to invoke this procedure to a claim to which there is clearly no good defence to obtain a quick and summary judgment without being unnecessarily kept from the delaying tactics of the defendant.
Summary procedure is also restricted to liquidated demand for money or debts arising under a contract, acknowledgement, undertaking, bills of exchange or promissory notes among others.
Before leave to appear and defend is granted, the defendant must show by affidavit or otherwise that there is a bonafide triable issue of fact or law. When there is a reasonable ground of defence to the claim, the defendant is not entitled to summary judgment. The defendant is not bound to show a good defence on the merits but should satisfy the court that there was an issue or question in dispute which ought to be tried and the court shall not enter upon the trial of issues disclosed at this stage.
Average length of time to collect a debt?
It may take between one-month to twenty-four months depending on the nature of the case. It could go further to the Supreme Court taking more time than anticipated. Each case depends on its own facts. It is one thing to win the case in court and it is another to file for execution of the judgment and actually realize the fruits of the judgment. The nature of the debtor is also critical.
Can late payment fees / interest to be added to claims?
If the underlying contract which is the basis for the debt recovery provided for interest, then interest is recoverable together with the principal amount. A good example is a bank loan. Other interest claims are asked for in a different procedure and in that case interest becomes discretionary.
Details on legal service / process in Uganda?
Debt collection normally commences with a demand notice from a lawyer. Failure to comply with the Demand Notice sparks off litigation by way of a summary suit.
Debt collection claims are handled differently depending on the quantum. Magistrates Court handle claims below UGX 50,000,000 (approx. $13,500) while the High court handles all claims above that figure.
If a matter is not handled by summary procedure, there is now mandatory mediations.
Courts in Uganda are bogged down by a huge backlog of cases and this affects the expeditious disposal of some matters especially where the rule of First in First Out is applied.
Uganda Business Credit Reports
Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. We provide freshly investigated Uganda Credit Reports which can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed.
Uganda Tracing Agents
Creditreform’s debt collection company service also uses expert local Uganda tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace.
Specialist Debt Recovery Experts
There are many unique requirements to recovering international debts in all countries including Uganda debt collection services which differ from the UK debt collection agency services and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service.
"We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection"
Bryan De Beer, Phoenix Fragrances
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