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How to Instruct Us
We simply require the following details:
Full name & address of the debtor
All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s)
Amount owed (Invoice(s) or Statement will help)
Or ask us to call you – just leave us your details:
Sri Lanka Debt Collection – No Win No Fee
Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. All our international offices and partners initiate the collection processes by sending the debtors a debt collection letter to introduce their involvement.
We work with a number of companies in Sri Lanka including Black Tea Exports who are leading tea exporters.
Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows:
The local International Debt collection Partners know:
The local cultures
The best methods of initiating debt recovery letters and processes
Are in the same time zones
Herewith details of our debt collection service Sri Lanka:
Location of debt recovery office in Sri Lanka?
Operational Office #140/4, W.A.Silva Mawatha, Colombo 06, Sri lanka. All debt collection letters are sent by the local head office.
Number of debt collection staff?
Seventy (70). Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response result s from debtors.
How long have you been operating a debt recovery service in Sri Lanka?
What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)?
We handle both Business to Business debt recovery cases and Business to Consumer debt collections cases. There is different content for business to business debt collection letter templates and business to consumer debt collection letters templates.
Statue of Limitation in Sri Lanka?
How EU (European Union) laws effect debt collection in Sri Lanka?
Although there are many European legislations, we can work with our national laws.
How many companies registries in Sri Lanka for businesses (i.e. UK has just 1 central registry)?
CRIB - The Credit Information Bureau of Sri Lanka.
What is the debt collection process in Sri Lanka?
Assignment of Debt (LOA /Agreement) / Reminder Call (Follow ups) / Debt recovery letter / Field Officer visit (Follow ups / settlement) / Senior Recovery Officers Visit (Follow up / Settlement).
Average length of time to collect a debt?
B2B 4 - 6 Months
B2C 3 - 4 months
Can late payment fees / interest to be added to claims?
This is done on case by case basis but bank transfer charges are always added
Details on legal service / process in Sri Lanka?
The legal process of debt collection will start with good documentation by way of establishing Bona Fide case against the debtor with all supporting documents , proof of debt.
Burden of proof lies with the creditor always
Step One: make a Police entry to mediate if it fails
Step Two : Police will file action on your behalf in Magistrates courts where depending on the amount (you’re required to retain a legal counsel) it will be minor or major debt, major debt you can file complaint with CID which will earn an immediate remand prison term (bail possible) for the debtor
Step three : if debtor offers to settle in a payment plan Magistrate / Judge will grant it even though it may be in very small portions and may takes years to settle, with the plaintiff having to pay legal counsel fees till the end of the collection.
Step Three (Optional): If he pleads guilty he can be jailed depending on the value (but there’s a maximum number of years) and debt will not be settled in any way.
Step Four: one can pursue in a district court to confiscate assets owned after magistrate courts guilty judgement, very lengthy process and average case would take up the best part of decade.
Pre Legal : Generally we handle and push for pre-legal settlements due to the cumbersome nature of our manual legal system, please note we don’t have an automated court record rooms and obtaining court proceedings for a single hearing can take over several weeks ! Each appearance requires that you retain a legal counsel, and fees per appearance varies on seniority. Consultation for the case will be separate. With all support, if the debtor proposes a settlement plan, magistrate or judge will advise us to consider it, and generally is very small to discourage the creditor from pursuing further or give up totally. Hence we don’t recommend legal action other than as a last resort.
Age of Debt : Through our years of experience we note that the sooner we receive the debt (age of debt ) along with necessary empowerment and proof of debt documentation, the easier for us to make a break faster and more effective.
Sri Lanka Business Credit Reports
Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. We provide freshly investigated Sri Lanka Credit Reports which can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed.
Sri Lanka Tracing Agents
Creditreform’s debt collection company service also uses expert local Sri Lanka tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace.
Specialist Debt Recovery Experts
There are many unique requirements to recovering international debts in all countries including Sri Lanka debt collection services which differ from the UK and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service.