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1. Costs - No Win No Fee! 

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only. 

2. Coverage in Sri Lanka 

There are 25 districts broken down into 9 provinces in Sri Lanka. Our local office is in Colombo in the Western Province where we are able to recover debts across the entire country. 

3. Local Experience 

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors' language, in the case of Sri Lanka the official languages are Sinhala and Tamil. We understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas. 

4. Statute of Limitation in Sri Lanka 

5 years but there are special exemptions so whatever the age please contact us and we will advise if we can assist with your claim 
Search a country below for debt collection: 

How to Instruct Us 

We simply require the following details: 
Full name & address of the debtor 
All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s) 
Amount owed (Invoice(s) or Statement will help) 
PLEASE CALL US ON +44 121 442 5330 FOR FURTHER DETAILS 
Or ask us to call you – just leave us your details: 

Sri Lanka Debt Collection – No Win No Fee 

Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. All our international offices and partners initiate the collection processes by sending the debtors a debt collection letter to introduce their involvement. 
 
We work with a number of companies in Sri Lanka including Black Tea Exports who are leading tea exporters. 
 
Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows: 
 
The local International Debt collection Partners know: 
 
The local cultures 
The best methods of initiating debt recovery letters and processes 
The languages 
The laws 
Are in the same time zones 
 
Herewith details of our debt collection service Sri Lanka: 

Location of debt recovery office in Sri Lanka? 

Operational Office #140/4, W.A.Silva Mawatha, Colombo 06, Sri lanka. All debt collection letters are sent by the local head office. 

Number of debt collection staff? 

Seventy (70). Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response result s from debtors. 

How long have you been operating a debt recovery service in Sri Lanka? 

Since 1998 

What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)? 

We handle both Business to Business debt recovery cases and Business to Consumer debt collections cases. There is different content for business to business debt collection letter templates and business to consumer debt collection letters templates

Statue of Limitation in Sri Lanka? 

Five years 

How EU (European Union) laws effect debt collection in Sri Lanka? 

Although there are many European legislations, we can work with our national laws. 

How many companies registries in Sri Lanka for businesses (i.e. UK has just 1 central registry)? 

CRIB - The Credit Information Bureau of Sri Lanka. 

What is the debt collection process in Sri Lanka? 

Assignment of Debt (LOA /Agreement) / Reminder Call (Follow ups) /  Debt recovery letter / Field Officer visit (Follow ups / settlement) / Senior Recovery Officers Visit (Follow up / Settlement). 

Average length of time to collect a debt? 

B2B 4 - 6 Months 
B2C 3 - 4 months 

Can late payment fees / interest to be added to claims? 

This is done on case by case basis but bank transfer charges are always added 

Details on legal service / process in Sri Lanka? 

The legal process of debt collection will start with good documentation by way of establishing Bona Fide case against the debtor with all supporting documents , proof of debt. 
Burden of proof lies with the creditor always 
Step One:  make a Police entry to mediate if it fails 
Step Two : Police will file action on your behalf in Magistrates courts where depending on the amount (you’re required to retain a legal counsel)  it will be minor or major debt, major debt you can file complaint with CID which will earn an immediate remand prison term (bail possible) for the debtor 
Step three : if debtor offers to settle in a payment plan Magistrate / Judge will grant it even though it may be in very small portions and may takes years to settle, with the plaintiff having to pay legal counsel fees till the end of the collection. 
Step Three (Optional): If he pleads guilty he can be jailed depending on the value (but there’s a maximum number of years) and debt will not be settled in any way. 
Step Four:  one can pursue in a district court to confiscate assets owned after magistrate courts guilty judgement, very lengthy process and average case would take up the best part of decade. 
 
Pre Legal : Generally we handle and push for pre-legal settlements due to the cumbersome nature of our manual legal system, please note we don’t have an automated court record rooms and obtaining court proceedings for a single hearing can take over several weeks ! Each appearance requires that you retain a legal counsel, and fees per appearance varies on seniority. Consultation for the case will be separate. With all support, if the debtor proposes a settlement plan, magistrate or judge will advise us to consider it, and generally is very small to discourage the creditor from pursuing further or give up totally. Hence we don’t recommend legal action other than as a last resort. 
 
Age of Debt : Through our years of experience we note that the sooner we receive the debt (age of debt ) along with necessary empowerment and proof of debt documentation, the easier for us to make a break faster and more effective. 

Sri Lanka Business Credit Reports 

Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. We provide freshly investigated Sri Lanka Credit Reports which can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed. 

Sri Lanka Skip Tracing Agents 

Creditreform’s debt collection company service also uses expert local Sri Lanka tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace. 

Specialist Debt Recovery Experts 

There are many unique requirements to recovering international debts in all countries including Sri Lanka debt collection services which differ from the UK and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service. 

Sri Lanka Debt Collection Partners in the following Sri Lankan Cities  Anuradhapura Debt Collection Agency Batticaloa Debt Collection Agency Colombo Debt Collection Agency Kandy Debt Collection Agency Kilinochchi Debt Collection Agency Jaffna Debt Collection Agency Moratuwa Debt Collection Agency Sri Jayewardenepura Kotte Debt Collection Agency Trincomalee Debt Collection Agency  

What is the legal system in Sri Lanka? 

The Sri Lanka legal system is based on an amalgam of English common law, Roman-Dutch civil law and Customary Law. 

What is the name of the Government Gazette in Sri Lanka? 

The Gazette in Sri Lanka is called Shrī Laṁkā Prajātāntrika Samājavādī Janarajayē Gæsaṭ Patraya (ශ්රී ලංකා ප්රජාතාන්ත්රික සමාජවාදී ජනරජයේ ගැසට් පත්රය) / Ilaṅkai Jaṉanāyaka Cōcalica Kuṭiyaraciṉ Varttamāṉi (இலங்கை ஜனநாயக சோசலிச குடியரசின் வர்த்தமானி) - The Gazette of the Democratic Socialist Republic of Sri Lanka. 

Sri Lanka Debt Collection Agency FAQs 

1. How does a Debt collection agency in Sri Lanka recover overdue debts? 

The debt collection process is initiated by an introductory letter to your debtor stating the amount owed to you and informing them of our involvement. Letters are then followed up with emails and telephone calls. From our experience the most effective part of this process will be the outsourcing to a third party debt collection agency in Sri Lanka as the debtor now has to resolve the debt and can no longer hide or provide lame excuses. 

2. How long does the debt recovery agency in Sri Lanka take to process a case? 

The debt collection case will be processed immediately up receipt and a letter sent normally by email and post. You will receive an automated confirmation by return. 

3. What is the success rate for debt collection agencies in Sri Lanka? 

The success rate of the debt recovery case depends on a number of factors including the solvency of the debtor and whether the case has a legitimate dispute. Our aim is to recover every debt that is recoverable. 

4. Does the debt recovery agency in Sri Lanka operate a No Win No Fee debt collection? 

We take on all debt collection cases on No Win No Fee basis only charging the agreed commission against monies recovered. 

5. Why use a local debt recovery agency Sri Lanka? 

The reasons for using a local Sri Lanka debt collection agency than processing from a different country is the debt collector in Sri Lanka speaks the local language, knows the local laws and operates in the same time zones. 

6. Are there any debts too old or too small for Sri Lanka debt collection? 

We will assess all debt cases, irrelevant of age and size and then advise the best processes to recover these through the Sri Lanka debt collector. 

7. How do I instruct the debt collectors in Sri Lanka? 

Instructing the debt collectors Sri Lanka is a simple process. You just email details of the debt, debtor and amount to be recovered and the case can be initiated. 

8. What evidence do I need to provide when instructing the Sri Lanka debt collector? 

When instructing the debt collector in Sri Lanka just provide copies of invoices/statements, debtor contact details and any relevant information you may have to assist with the recovery process. 

9. Who does the debtor pay? 

In general the debt collector in Sri Lanka will request payments to be sent directly to the client but if not possible for any reasons will take payment directly. If payment is taken then cleared funds will be processed and sent to client straight away. 

10. Can I instruct multiple cases? 

You can send unlimited debt case instructions. Our systems will automate volume cases to meet your requirements. 

11. Can you trace debtors in Sri Lanka? 

Through our network of skip tracing agents we have an extremely high success rate of locating your absconded debtor. 

12. How long does the debt collection process take? 

On average the debt collections process takes 90 days to resolve an amicable debt recovery case. There are a number of factors that can delay this process but we will keep you informed every step of the way. 

13. What are my options if debt collection in Sri Lanka is not successful? 

If the debt recovery service is not successful we will advise you of your options including legal actions. Please note no legal actions or other processes will be taken without prior instruction from you. 
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