1. Costs - No Win No Fee! 

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only. 

2. Coverage in Canada 

Canada is divided into 13 provinces and 3 territories with the most populous provinces being Ontario, Quebec, British Columbia and Alberta. We recover debts throughout all of Canada with our central offices in Vancouver, Edmonton and Toronto

3. Local Experience 

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors' language, in the case of Canada there are 2 official languages in English and French along with several indigenous languages spoken. We understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas. 

4. Statute of Limitation in Canada 

6 years but there are many special exemptions so whatever the age please contact us and we will advise if we can assist with your claim 
Search a country below for debt collection: 

How to Instruct Us 

We simply require the following details: 
Full name & address of the debtor 
All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s) 
Amount owed (Invoice(s) or Statement will help) 
Or ask us to call you – just leave us your details: 

Case Study - EUR 4,000 recovered from Canada Debtor 

Initiation of Case 
A large Portuguese client in Lisbon had a debt in Montreal (Quebec), Canada for EUR 4,000. The debt related to vehicle hiring and costs associated with the return and possible damage. The debtor just ignored our client’s attempts to settle the invoice so the case was then handed over to Creditreform. 
Debt Collection Processes 
We forwarded the case together with or necessary documentation to our local partner in Canada who sent a same day initial letter to the debtor stating the amount owed and a deadline to pay. Contact was made via email and as his language was French there needed to be some documents to be translated. The partner went through all the processes and effected a full settlement of the debt. 
The client has full confidence in our services and has no hesitation to instruct us for debts worldwide

Canada Debt Collection – No Win No Fee 

Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. All our international offices and partners initiate the collection processes by sending the debtors a debt collection letter to introduce their involvement. 
Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows: 
The local International Debt collection Partners know: 
The local cultures 
The best methods of initiating debt recovery letters and processes 
The languages 
The laws 
Are in the same time zones 
Herewith details of our debt collection service Canada: 

Location of debt recovery office in Canada? 

Vancouver, Edmonton, Toronto. All debt collection letters are sent by the local head office. 

Number of debt collection staff? 

15. Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response result s from debtors. 

How long have you been operating a debt recovery service in Canada? 

We have been operating a North America debt collection service on a no win no fee basis in Canada for over 90 years. Canada is included on our debt collection agency list

What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)? 

We handle both Business to Business debt recovery cases and Business to Consumer debt collections cases. There is different content for business to business debt collection letter templates and business to consumer debt collection letters templates

Statue of Limitation in Canada? 

6 years in Canada. 
Canada civil litigation statute of limitations is a law that time limits a plaintiff’s right to bring a claim against a defendant. The statute of limitations in Canada is 6 years. However, if an action has been taken within this time then the statute of limitations time will be extended to account for this. Once the specified time period elapses then no action can be taken through the legal processes unless the plaintiff is able to prove exceptional circumstances. 

How EU (European Union) laws effect debt collection in Canada? 

Canadian laws supersedes all EU laws for debtors residing in Canada.  EU laws will have no bearing on collections whatsoever. 
Canada signed a free trade agreement (FTA) with the European Union (EU) in 2016 and this has been provisionally agreed. This is referred to as ‘The Comprehensive Economic and Trade Agreement (CETA)’ which is a free-trade agreement between Canada and the European Union

How many companies registries in Canada for businesses (i.e. UK has just 1 central registry)? 

1 for each province and territory and 1 for Federal. 
There is 1 central company registry in Canada which is called Corporations Canada – Search for a Federal Corporation which has 13 local registries in Canada (10 provinces & 3 territories) 
Alberta - Service Alberta 
British Columbia - British Columbia Corporate Registry 
Manitoba - Manitoba Companies Office 
New Brunswick - Corporate Affairs Registry Database 
Newfoundland and Labrador - Companies and Deeds Online 
Northwest Territories - Department of Justice – Corporate Registry 
Nova Scotia - Registry of Joint Stock Companies 
Nunavut - Department of Economic Development and Transportation 
Nunavut - Department of Justice – Corporate Registries 
Nunavut - Inuit Firm Registry 
Ontario - Integrated Business Services Application 
Prince Edward Island - Department of Environment, Labor and Justice – Corporate/Business Names Quebec - Registraire des entreprises Quebec 
Saskatchewan - Saskatchewan Corporate Registry (subscription required) 
Yukon - Department of Community Services – Corporate Affa 
We have access to Canada Company Registry searches to find out who further background information on all Canada companies. 

What is the debt collection process in Canada? 

In Canada, we do not have to send a registered mail.  We can simply send a debt recovery letter out by mail or email and then wait 5 days before we can start calling them to collect on an account. 

Average length of time to collect a debt? 

The average time taken to recover a Canada B2B debt collection case varies from case to case. Average is about 45 days for the first payment. 

Can late payment fees / interest to be added to claims? 

Only if the debtor signs a contract agreeing to fees and interest prior to the product or service being provided by the creditor. 

Details on legal service / process in Canada? 

Legal actions and procedures differ between provinces and territories.  Hence we have different guidelines for each. 
GDPR can make debt collection challenging as when we request invoices, medical providers may not be able to provide it to us.  The other challenge would be on your end.  Canada is recognized as a secure country under the GDPR and we can obtain documents as such.  However, from time to time, we recognize that a debt collection agency in Europe may not be able to send invoices to us because their capability of sending invoices may not be considered GDPR compliant. 

Canada Business Credit Reports 

Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. We provide freshly investigated Canada Credit Reports which can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed. 

Canada Skip Tracing Agents 

Creditreform’s debt collection company service also uses expert local Canada skip tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace. 

Specialist Debt Recovery Experts 

There are many unique requirements to recovering international debts in all countries including Canada debt collection services which differ from the UK and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service. 

Canada Debt Collection Partners in the following Canadian Cities: 

What is the legal system in Canada? 

The Canada legal system is based on English common law, except in Quebec, where a civil law system based on French law prevails in most matters of a civil nature, such as obligations (contract and delict), property law, family law, and private matters. Federal statutes take into account the juridical nature of Canada and use both common law and civil law terms where appropriate. 

What is the name of the Government Gazette in Canada? 

The Gazettes in Canada are as follows: 
• The Canada Gazette / Gazette du Canada 
• The Alberta Gazette 
• The British Columbia Gazette 
• The Manitoba Gazette / La Gazette du Manitoba 
• The Royal Gazette / Gazette royale - New Brunswick provincial gazette 
• The Newfoundland and Labrador Gazette 
• The Northwest Territories Gazette / Gazette des Territoires du Nord-Ouest 
• The Royal Gazette - Nova Scotia provincial gazette 
• The Nunavut Gazette / Gazette du Nunavut 
• The Ontario Gazette / La Gazette de l’Ontario 
• Royal Gazette - Prince Edward Island provincial gazette 
• Gazette officielle du Québec 
• The Saskatchewan Gazette 
• The Yukon Gazette / La Gazette du Yukon 

Which countries border Canada? 

Canada is bordered by Alaska (USA) in west, and by 12 US states in south. It shares maritime borders with Greenland and Saint Pierre and Miquelon. 

Who are the main trading partners for Canada? 

The main trade markets for Canada are United States (USA), China, United Kingdom (UK) and Japan

What is the Supreme Court in Canada? 

The Supreme Court for Canada is called the 'Supreme Court of Canada' 

Canada Debt Collection Agency FAQs 

1. How does a Debt collection agency in Canada recover overdue debts? 

The debt collection process is initiated by an introductory letter to your debtor stating the amount owed to you and informing them of our involvement. Letters are then followed up with emails and telephone calls. From our experience the most effective part of this process will be the outsourcing to a third party debt collection agency in Canada as the debtor now has to resolve the debt and can no longer hide or provide lame excuses. 

2. How long does the debt recovery agency in Canada take to process a case? 

The debt collection case will be processed immediately up receipt and a letter sent normally by email and post. You will receive an automated confirmation by return. 

3. What is the success rate for debt collection agencies in Canada? 

The success rate of the debt recovery case depends on a number of factors including the solvency of the debtor and whether the case has a legitimate dispute. Our aim is to recover every debt that is recoverable. 

4. Does the debt recovery agency in Canada operate a No Win No Fee debt collection? 

We take on all debt collection cases on No Win No Fee basis only charging the agreed commission against monies recovered. 

5. Why use a local debt recovery agency Canada? 

The reasons for using a local Canada debt collection agency than processing from a different country is the debt collector in Canada speaks the local language, knows the local laws and operates in the same time zones. 

6. Are there any debts too old or too small for Canada debt collection? 

We will assess all debt cases, irrelevant of age and size and then advise the best processes to recover these through the Canada debt collector. 

7. How do I instruct the debt collectors in Canada? 

Instructing the debt collectors Canada is a simple process. You just email details of the debt, debtor and amount to be recovered and the case can be initiated. 

8. What evidence do I need to provide when instructing the Canada debt collector? 

When instructing the debt collector in Canada just provide copies of invoices/statements, debtor contact details and any relevant information you may have to assist with the recovery process. 

9. Who does the debtor pay? 

In general the debt collector in Canada will request payments to be sent directly to the client but if not possible for any reasons will take payment directly. If payment is taken then cleared funds will be processed and sent to client straight away. 

10. Can I instruct multiple cases? 

You can send unlimited debt case instructions. Our systems will automate volume cases to meet your requirements. 

11. Can you trace debtors in Canada? 

Through our network of skip tracing agents we have an extremely high success rate of locating your absconded debtor. 

12. How long does the debt collection process take? 

On average the debt collections process takes 90 days to resolve an amicable debt recovery case. There are a number of factors that can delay this process but we will keep you informed every step of the way. 

13. What are my options if debt collection in Canada is not successful? 

If the debt recovery service is not successful we will advise you of your options including legal actions. Please note no legal actions or other processes will be taken without prior instruction from you. 
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