1. Costs - No Win No Fee! 

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only. 

2. Coverage in Kazakhstan 

Kazakhstan is divided into 14 regions. Our local office is in Almaty which is the largest city and trading and cultural hub of Kazakhstan enabling us to recover debts throughout all regions of the country. 

3. Local Experience 

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors' language, in the case of Kazakhstan there are 2 official languages; Kazakh and Russian. We understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas. 

4. Statute of Limitation in Kazakhstan 

3 years but there are special exemptions so whatever the age please contact us and we will advise if we can assist with your claim 
Search a country below for debt collection: 

How to Instruct Us 

We simply require the following details: 
Full name & address of the debtor 
All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s) 
Amount owed (Invoice(s) or Statement will help) 
Or ask us to call you – just leave us your details: 

Case Study - GBP 2,500 recovered from Kazakhstan Debtor 

Initiation of Case 
A UK client located in Leamington Spa had a debt of £2,500 against a debtor in Almaty, Kazakhstan. The debt related to outstanding rent due from a property in the UK. Client chased the debtor for payment through their normal credit control processes but as he returned to Kazakhstan they could no longer contact him so the debt was outsourced the debt to Creditreform. 
Debt Collection Process 
Upon receipt of the case we forwarded it to our local approved partner in Kazakhstan. Due to the nature and complexities of the debt it took the local partner some time to recover monies due but through their actions and perseverance the debt was recovered in full. 
As the debt was virtually written off the client was overwhelmed with the efficiency and professionalism of the services provided and the regular updates they received throughout the debt collection process

Kazakhstan Debt Collection – No Win No Fee 

Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our international debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. All our international offices and partners initiate the collection processes by sending the debtors a debt collection letter to introduce their involvement. 
Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows: 
The local International Debt collection Partners know: 
The local cultures 
The best methods of initiating debt recovery letters and processes 
The languages 
The laws 
Are in the same time zones 
Herewith details of our debt collection service Kazakhstan: 

Location of debt recovery office in Kazakhstan? 

Almaty. All debt collection letters are sent by the local head office. 

Number of debt collection staff? 

30 staff. Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response result s from debtors. 

How long have you been operating a debt recovery service in Kazakhstan? 

We have been operating an Asia debt collection service on a no win no fee basis in Kazakhstan since 2009. Kazakhstan is included on our debt collection agency list

What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)? 

We handle both Business to Business debt recovery cases and Business to Consumer debt collections cases. There is different content for business to business debt collection letter templates and business to consumer debt collection letters templates

Statue of Limitation in Kazakhstan? 

Total limitation period 3 years 
Kazakhstan civil litigation statute of limitations is a law that time limits a plaintiff’s right to bring a claim against a defendant. The statute of limitations in Kazakhstan is 3 years. However, if an action has been taken within this time then the statute of limitations time will be extended to account for this. Once the specified time period elapses then no action can be taken through the legal processes unless the plaintiff is able to prove exceptional circumstances. 

How EU (European Union) laws effect debt collection in Kazakhstan? 

If the debtor is from the Republic of Kazakhstan (individual or legal entity), then the decision of the EU in Kazakhstan is generally recognized, further recovery in accordance with the law on enforcement proceedings. 
There is currently no Free Trade Agreement that have been signed or any ongoing negotiations between Kazakhstan and European Union. 

How many companies registries in Kazakhstan for businesses (i.e. UK has just 1 central registry)? 

One register of the Ministry of Justice of the Republic of Kazakhstan providing legal support for the activities of the state, supporting the rule of law in the work of state bodies, organizations. 
There is 1 company registry in Kazakhstan which is called Ministry of Justice of the Republic of Kazakhstan located at Mangilik el Street, bld. 8, House of Ministries entrance 13, Nur-Sultan 010000, Republic of Kazakhstan. 
We have access to Kazakhstan Company Registry searches to find out who further background information on all Kazakhstan companies. 

What is the debt collection process in Kazakhstan? 

Similar debt recovery process to the UK. 

Average length of time to collect a debt? 

The average time taken to recover a Kazakhstan B2B debt collection case varies from case to case. Upto 3 years including legal processes. Legal proceedings are lengthy and of poor quality. Out of court settlements are always recommended 

Can late payment fees / interest to be added to claims? 

Unfortunately late payment interest is not usually recoverable for Kazakhstan debt collection cases - this is in view of the weak court system nso recovering interest is not likely to be successful. 

Details on legal service / process in Kazakhstan? 

- process of representation for representative services at 100% prepayment; 
- payment of representation depends on the requirements of the plaintiff; 
- the term for a court decision is from 3 to 6 months; 
- in any case, a penalty is provided which will be indicated in the court decision. 
Сorresponding points: 
- evidence gathering; 
- pre-trial dispute resolution; 
- drawing up a claim; 
- filing a statement of claim; 
- representation of customer interests; 
- receipt of a judicial act. 

Kazakhstan Business Credit Reports 

Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. We provide freshly investigated Kazakhstan Credit Reports which can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed. 

Kazakhstan Skip Tracing Agents 

Creditreform’s debt collection company service also uses expert local Kazakhstan tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace. 

Specialist Debt Recovery Experts 

There are many unique requirements to recovering international debts in all countries including Kazakhstan debt collection services which differ from the UK debt collection agency  services and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service. 

Kazakhstan Debt Collection Partners in the following Kazakhstan Cities 

Which countries border Kakakhstan? 

Kazakshtan is bordered to the northwest and north by Russia, on the east by China, and on the south by Kyrgyzstan, Uzbekistan and Turkmenistan

Who are the main trading partners for Kazakhstan? 

The key import and export trading partners for Kazakhstan are Italy, China, Netherlands, Russia, Switzerland, Germany and USA

What is the Supreme Court in XXX? 

The Supreme Courts for Kazkakhstan are called 
Constitutional Council of Kazakhstan 
The Supreme Court of the Republic of Kazakhstan which is located at The Supreme Court of the Republic of Kazakhstan. 

Kazakhstan Debt Collection Agency FAQs 

1. How does a Debt collection agency in Kazakhstan recover overdue debts? 

The debt collection process is initiated by an introductory letter to your debtor stating the amount owed to you and informing them of our involvement. Letters are then followed up with emails and telephone calls. From our experience the most effective part of this process will be the outsourcing to a third party debt collection agency in Kazakhstan as the debtor now has to resolve the debt and can no longer hide or provide lame excuses. 

2. How long does the debt recovery agency in Kazakhstan take to process a case? 

The debt collection case will be processed immediately up receipt and a letter sent normally by email and post. You will receive an automated confirmation by return. 

3. What is the success rate for debt collection agencies in Kazakhstan? 

The success rate of the debt recovery case depends on a number of factors including the solvency of the debtor and whether the case has a legitimate dispute. Our aim is to recover every debt that is recoverable. 

4. Does the debt recovery agency in Kazakhstan operate a No Win No Fee debt collection? 

We take on all debt collection cases on No Win No Fee basis only charging the agreed commission against monies recovered. 

5. Why use a local debt recovery agency in Kazakhstan? 

The reasons for using a local Kazakhstan debt collection agency than processing from a different country is the debt collector in Kazakhstan speaks the local language, knows the local laws and operates in the same time zones. 

6. Are there any debts too old or too small for Kazakhstan debt collection? 

We will assess all debt cases, irrelevant of age and size and then advise the best processes to recover these through the Kazakhstan debt collector. 

7. How do I instruct the debt collectors in Kazakhstan? 

Instructing the debt collectors Kazakhstan is a simple process. You just email details of the debt, debtor and amount to be recovered and the case can be initiated. 

8. What evidence do I need to provide when instructing the Kazakhstan debt collector? 

When instructing the debt collector in Kazakhstan just provide copies of invoices/statements, debtor contact details and any relevant information you may have to assist with the recovery process. 

9. Who does the debtor pay? 

In general the debt collector in Kazakhstan will request payments to be sent directly to the client but if not possible for any reasons will take payment directly. If payment is taken then cleared funds will be processed and sent to client straight away. 

10. Can I instruct multiple cases? 

You can send unlimited debt case instructions. Our systems will automate volume cases to meet your requirements. 

11. Can you trace debtors in Kazakhstan? 

Through our network of skip tracing agents we have an extremely high success rate of locating your absconded debtor. 

12. How long does the debt collection process take? 

On average the debt collections process takes 90 days to resolve an amicable debt recovery case. There are a number of factors that can delay this process but we will keep you informed every step of the way. 

13. What are my options if debt collection in Kazakhstan is not successful? 

If the debt recovery service is not successful we will advise you of your options including legal actions. Please note no legal actions or other processes will be taken without prior instruction from you. 
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