1. Costs - No Win No Fee! 

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only. 

2. Coverage in Macau 

Macau is a special administrative region of the People's Republic of China.  Our local office is in Avenida da Praia Grande, Macau. 

3. Local Experience 

Unlike many of our competitors all cases are handled by the local office or partner. The main language in Macau is Cantonese, which is spoken by the majority of the population. The other official language is Portuguese, which is only spoken by a small percentage of the locals. Additionally, with an influx of immigration into Macau, Mandarin and English are increasingly popular. The local office speak the local languages, and can work in the debtor's native tongue. We understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas. 

4. Statute of Limitation in Macau 

15 years but there are many special exemptions so whatever the age please contact us and we will advise if we can assist with your claim 
Search a country below for debt collection: 

How to Instruct Us 

We simply require the following details: 
Full name & address of the debtor 
All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s) 
Amount owed (Invoice(s) or Statement will help) 
Or ask us to call you – just leave us your details: 

Macau Debt Collection – No Win No Fee 

Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. 
Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows: 
The local International Debt collection Partners know: 
The local cultures 
The best methods of initiating debt recovery letters and processes 
The languages 
The laws 
Are in the same time zones 
Herewith details of our debt collection service Macau: 

Location of debt recovery office in Macau? 

Avenida da Praia Grande,759 3-5F, Macau S.A.R. 

Number of debt collection staff? 

Over 50 in total. Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response result s from debtors. 

How long have you been operating a debt recovery service in Macau? 

We have been operating an Asia debt collection service on a no win no fee basis in Macau since 1996. Macau is included on our debt collection agency list

What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)? 

Undertake both B2B debt recovery and B2C debt recovery 

Statue of Limitation in Macau? 

15 years in Macau. 
Macau civil litigation statute of limitations is a law that time limits a plaintiff’s right to bring a claim against a defendant. The statute of limitations in Macau is 15 years. However, if an action has been taken within this time then the statute of limitations time will be extended to account for this. Once the specified time period elapses then no action can be taken through the legal processes unless the plaintiff is able to prove exceptional circumstances. 

How EU (European Union) laws effect debt collection in Macau? 

The EU has no real influence in Macau. 
There is currently no Free Trade Agreement that have been signed or any ongoing negotiations between Macau and European Union. 

How many companies registries in Macau for businesses (i.e. UK has just 1 central registry)? 

There is 1 company registry in Macau which is called Governo da RAEM Imprensa Oficial - 澳門特別行政區政府印務局 – Government Printing Bureau located at Lot O1 of Pac On Landfill, Multifunctional Government Building, Taipa, Macao. 
We have access to Macau Company Registry searches to find out who further background information on all Macau companies. 

What is the debt collection process in Macau? 

Identifying the debtor followed by letters, emails, telephone calls and site visits if necessary 

Average length of time to collect a debt? 

The average time taken to recover a Macau B2B debt collection case varies from case to case. Depends on the nature , size and age of debt and whether there are any known disputes 

Can late payment fees / interest to be added to claims? 

Yes, fees can be added for Macau debt collection cases according to local law. 

Details on legal service / process in Macau? 

Macau legal systems is based on Portuguese law.. 

Macau Business Credit Reports 

Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. We provide freshly investigated Macau Credit Reports which can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed. 

Macau Skip Tracing Agents 

Creditreform’s debt collection company service also uses expert local Macau tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace. 

Specialist Debt Recovery Experts 

There are many unique requirements to recovering international debts in all countries including Macau debt collection services which differ from the UK debt collection agency services and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service. 

What is the legal system in Macau? 

The Macau legal system is based on the Portuguese civil law; also influenced by the law of the PRC (China). 

What is the name of the Government Gazette in Macau? 

The Gazette in Macau is called Boletim Oficial da Região Administrativa Especial de Macau 澳門特別行政區公報 - Official Gazette of the Macao Special Administrative Region. 

What is the Supreme Court in Macau? 

The Supreme Court for Macau is called the Court of Final Appeal (de jure, Macau). 

Sister Cities for Debt Collection in Macau 

Macau is located in Asia whose sister companies are: 
Da Nang, Vietnam 
Linköping, Sweden 

Macau Debt Collection Agency FAQs 

1. How does a Debt collection agency in Macau recover overdue debts? 

The debt collection process is initiated by an introductory letter to your debtor stating the amount owed to you and informing them of our involvement. Letters are then followed up with emails and telephone calls. From our experience the most effective part of this process will be the outsourcing to a third party debt collection agency in Macau as the debtor now has to resolve the debt and can no longer hide or provide lame excuses. 

2. How long does the debt recovery agency in Macau take to process a case? 

The debt collection case will be processed immediately up receipt and a letter sent normally by email and post. You will receive an automated confirmation by return. 

3. What is the success rate for debt collection agencies in Macau? 

The success rate of the debt recovery case depends on a number of factors including the solvency of the debtor and whether the case has a legitimate dispute. Our aim is to recover every debt that is recoverable. 

4. Does the debt recovery agency in Macau operate a No Win No Fee debt collection? 

We take on all debt collection cases on No Win No Fee basis only charging the agreed commission against monies recovered. 

5. Why use a local debt recovery agency in Macau? 

The reasons for using a local Macau debt collection agency than processing from a different country is the debt collector in Macau speaks the local language, knows the local laws and operates in the same time zones. 

6. Are there any debts too old or too small for Macau debt collection? 

We will assess all debt cases, irrelevant of age and size and then advise the best processes to recover these through the Macau debt collector. 

7. How do I instruct the debt collectors in Macau? 

Instructing the debt collectors Macau is a simple process. You just email details of the debt, debtor and amount to be recovered and the case can be initiated. 

8. What evidence do I need to provide when instructing the Macau debt collector? 

When instructing the debt collector in Macau just provide copies of invoices/statements, debtor contact details and any relevant information you may have to assist with the recovery process. 

9. Who does the debtor pay? 

In general the debt collector in Macau will request payments to be sent directly to the client but if not possible for any reasons will take payment directly. If payment is taken then cleared funds will be processed and sent to client straight away. 

10. Can I instruct multiple cases? 

You can send unlimited debt case instructions. Our systems will automate volume cases to meet your requirements. 

11. Can you trace debtors in Macau? 

Through our network of skip tracing agents we have an extremely high success rate of locating your absconded debtor. 

12. How long does the debt collection process take? 

On average the debt collections process takes 90 days to resolve an amicable debt recovery case. There are a number of factors that can delay this process but we will keep you informed every step of the way. 

13. What are my options if debt collection in Macau is not successful? 

If the debt recovery service is not successful we will advise you of your options including legal actions. Please note no legal actions or other processes will be taken without prior instruction from you. 
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